Administrative Support Associate - Public Works

City of Round Rock; Round Rock (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

City of Round Rock is seeking an Administrative Support Associate to provide general administrative assistance under supervision. The role supports the department in achieving operational goals by handling inquiries, scheduling, data entry, filing, and basic IT and facilities tasks.

The ideal candidate has a high school diploma and at least two years of clerical or administrative experience, plus solid knowledge of office software like SharePoint, Teams, Word, and Excel.

Qualifications

• Two years of clerical or administrative support experience.
• High School diploma or equivalent.
• Knowledge of modern office software (SharePoint, Teams, Word, Excel, Outlook).

Responsibilities

• Greet visitors and answer inquiries; direct as needed.
• Process mail and manage documents; scan and file.
• Data entry, tracking, and reconciliation of data.
• Maintain supplies and organize materials.
• Schedule meetings and events; coordinate travel as needed.
• Provide basic IT and facilities support; submit work tickets.
• Draft letters, memos, and presentations.
• Prepare various reports; update webpages and online databases if applicable.

Skills

Data entry

Microsoft Office

Phone etiquette

Scheduling

Education

High School diploma or equivalent

Tools

SharePoint

Teams

Word

Excel

Outlook

Job description

Under general supervision, the Administrative Support Associate performs general administrative support tasks that assists the department in achieving operational goals and objectives.

Posted pay range is the starting salary. Pay rate offered is based on experience.

• Greets internal and external visitors, answers phone/emails/web-based inquiries and responds or directs inquiries as appropriate; collects, distributes, and sends mail.

• Scans and or files documents; maintains documents and files.

• Data entry, track, review, reconcile and verify accuracy and completeness of data; maintains data; facilitates the processing of documents for approval and/or submission of documents through the appropriate workflow.

• Maintains, orders, and organizes supplies and materials.

• Schedules and provides support for meetings, trainings, and events; maintains appropriate calendars; may coordinate travel for department and/or division.

• Provides basic technical support; submits Information Technology and Facility work tickets for assigned area.

• Drafts letters, memos, forms, general correspondence, and presentations using appropriate software.

• Compiles and prepares a variety of reports.

• May maintain content and update webpages for assigned area; maintains data in online databases.

• High School diploma or equivalent

• Two (2) years of clerical or administrative support experience. College credit may be substituted for experience on a year per year basis.

• Demonstrated knowledge of modern office software (i.e., Microsoftt SharePoint, Teams, Word, Excel, Outlook)