Administrative Support Assistant (OA)

US Military Treatment Facilities under DHA; San Antonio (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The US Military Treatment Facilities under DHA seeks a qualified candidate for a role at the 59th Medical Wing - Wilford Hall Ambulatory Surgical Center, Lackland AFB, TX. The position emphasizes data compilation and administrative support within a federal direct hire framework, requiring a reliable typist with strong customer service skills.

Responsibilities include scheduling, template updates for providers, answering phones, and maintaining organized records while delivering high-quality

Qualifications

• This position requires typing proficiency, with a 40 words per minute target and minimal errors.

Responsibilities

• Compile data for operational performance reports and assist with scheduling patient appointments or updating provider templates.
• Perform administrative duties such as answering phones, scheduling meetings, maintaining files, and delivering customer service.

Skills

Typing 40 wpm

Education

Graduate level education in Business Administration

Job description

About the Position:

This position is located at the 59th Medical Wing - Joint Base San Antonio - Wilford Hall Ambulatory Surgical Center; Lackland Air Force Base, Texas.

• This is a Direct Hire Solicitation

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience

One year of specialized experience which includes compiling data to assist with operational performance reports; scheduling patient appointments and/or updating provider templates; and performing administrative duties such as answering phones, scheduling meetings, maintaining files, and providing customer service. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-06).

OR

Education

One full year of graduate level education in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as Business Administration.

OR

Combination of Education and Experience

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages.

AND

Proficiency Required

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.