Administrative Support Assistant 2

State-of-Iow; Cedar Rapids (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health Insurance

Dental Insurance

Vision Insurance

IPERS Retirement

Flexible Spending Accounts

Life Insurance

Employee Assistance Programs

Employee Discounts

Job summary

The Iowa Department of Corrections – Sixth District in Cedar Rapids is seeking an Administrative Support Assistant 2 to perform receptionist duties at the Linn County Probation/Parole office. You will greet visitors, answer calls, direct inquiries, and manage mail distribution.

Responsibilities include EDMS court order processing, ICON data entry, filing, scanning, and maintaining UA protocol and the phone line, with a commitment to integrity and community safety.

Qualifications

• One year of full-time work experience in general office, clerical, data entry/processing, or related work.
• A total of one year of education and/or full-time experience (30 semester hours = 1 year) in any field.
• Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.
• Typing at least 40 WPM net as demonstrated by a typing examination.

Responsibilities

• Opening and closing of the Linn County Probation/Parole office.
• Greeting and assisting visitors.
• Answering incoming calls and directing them to the appropriate person.
• Distributing and processing mail.
• Court order processing through the electronic EDMS system (reviewing, sorting, and sending orders).
• ICON data entry.
• Filing and scanning paperwork.
• Maintains UA protocol and phone line.

Skills

Receptionist duties

Data entry

Telephone handling

Visitor greeting

Attention to detail

Tools

EDMS

ICON data entry

Job description

This position is with the Iowa Department of Corrections – Sixth District. The sixth district encompasses 6 counties in Iowa (Jones, Johnson, Linn, Iowa, Tama and Benton).

The Administrative Support Assistant 2 is responsible for receptionist duties at the Faches Center in Cedar Rapids. Duties will include the following:

• Opening and closing of the Linn County Probation/Parole office.
• Greeting and assisting visitors.
• Answering incoming calls and directing them to the appropriate person.
• Distributing and processing mail.
• Court order processing through the electronic EDMS system. This will include reviewing, sorting and sending all Linn and Jones county orders.
• ICON data entry.
• Filing and scanning paperwork.
• Maintains UA protocol and phone line.

We value integrity, ethical conduct, and attention to detail in all aspects of our work, and we invite you to become an integral part of our team dedicated to transforming lives and promoting community safety.

As a State of Iowa Employee, you will also receive a robust benefits package including:

• Paid time off including vacation, paid holidays, and sick leave with no cap on the sick leave hours that you can accrue
• Excellent Health, Dental and Vision Insurance Package
• IPERS Retirement package and option for deferred compensation
• Flexible Spending Accounts (medical and dependent care)
• Free Life Insurance
• Employee Assistance Programs
• Employee Discount Programs

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov.

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. One year of full-time work experience in general office, clerical, data entry/processing, or related work.
2. A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.