Administrative Support Assistant 1 — Evening/Night Shifts

State of Iowa; United States; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid Time Off

Retirement Plans

Flexible Spending Accounts

Insurance Coverage

Employee Assistance Program

Employee Discounts

Job summary

The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Woodward Resource Center (WRC) seeks an Administrative Support Assistant 1 for a full-time, non-fixed position with PM/NOC float scheduling (2pm-10pm or 10pm-6am) and a Friday 12-hour shift. This role reports to the Director of Quality Management and supports campus-wide communication.

Applicants must undergo a background check.

Qualifications

• Background check required.
• No specific education or work experience required.
• Typing at least 40 WPM net as demonstrated by a typing examination.

Responsibilities

• Communication: operate WRC telephone system and direct calls to staff/departments; log outgoing calls and transmissions.
• Emergency Response: answer emergency calls (code blues/greens/misses) and document in logs; convey details to management.
• Customer Service: greet visitors, provide directions, manage keys, log pagers/cell phones, coordinate with IT.

Job description

The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Woodward Resource Center (WRC) seeks an Administrative Support Assistant 1 for a full-time, non-fixed position with PM/NOC float scheduling (2pm-10pm or 10pm-6am) and a Friday 12-hour shift. This role reports to the Director of Quality Management and supports campus-wide communication.

Applicants must undergo a background check.