Administrative Support Assistant

State of Missouri; West Plains (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

State of Missouri, Department of Social Services – Children’s Division, seeks an Administrative Support Assistant at Howell County. The role provides admin support to the training unit, scheduling, records management, data tracking, and customer service; travel to Oregon and Shannon counties may be required.

Candidates should have at least one year of office support experience and a high school diploma or equivalent.

Qualifications

• Minimum 1 year of office support experience.
• Strong computer skills and ability to learn multiple systems.
• High school diploma or GED required.

Responsibilities

• Coordinate meetings and training logistics, including scheduling and virtual setup.
• Prepare meeting agendas, take notes, and distribute summaries.
• Serve as a point of contact for the training unit and handle routine inquiries.
• Maintain electronic records and filing in accordance with guidelines.
• Enter, update, and retrieve information in agency systems.
• Use Word, Outlook, Excel, and PowerPoint for routine tasks.
• Maintain basic spreadsheets or logs to support reporting.
• Assist with office and training-related tasks, including supply ordering.
• Learn new systems and procedures to support unit operations.

Skills

Organizational skills

Computer skills

Attention to detail

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Job description

Job Location: Administrative Support for Children’s Division, Base Location Howell County. Will require travel to Oregon and Shannon counties.
All internal promotional applicants are encouraged to apply as there may be alternate office space available.
Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g., shift, or time-of-service pay).
The Department of Social Services partners with families and communities to protect children, rehabilitate youth and move families to self-sufficiency so that Missourians can lead safe, healthy and productive lives.
Children’s Division is looking for candidates to fill the position of Administrative Support Assistant.
This position provides administrative and clerical support to the training unit. The Administrative Office Support Assistant supports day-to-day operations by scheduling, managing records, tracking basic data, and providing customer service. The role requires strong computer skills, attention to detail, and the ability to learn and work within multiple systems and processes.
Are you passionate about helping people? Do you love working with children and families? Do you enjoy assisting people in difficult circumstances? The Department of Social Services – Children’s Division cares for at-risk children and families by providing family preservation and reunification services, investigating allegations of abuse and neglect, and conducting foster care and adoption case management. If you want to be part of a great team working to make a difference, please come join us!

• Coordinate meetings and training logistics, including scheduling, calendars, and virtual meeting setup
• Prepare meeting agendas, take notes, and distribute summaries or minutes
• Serve as a point of contact for the training unit, responding to routine inquiries and directing requests as needed
• Maintain electronic records and filing systems in accordance with agency guidelines
• Enter, update, and retrieve information in agency systems and tracking tools
• Use Microsoft Word, Outlook, Excel, and PowerPoint for routine administrative and tracking tasks
• Maintain basic spreadsheets or logs to support reporting and coordination
• Assist with office and training-related support tasks, including supply ordering and expense documentation
• Learn new systems, software, and procedures as needed to support unit operations
  

One or more years of experience in office support work; and possession of a high school diploma or proof of high school equivalency.
(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)
Preferred Qualifications

• Strong organizational skills and attention to detail
• Strong computer skills and comfort working in multiple systems
• Ability to learn new software and procedures
• Ability to manage multiple tasks and meet deadlines
• Professional written and verbal communication skills
• Working knowledge of Missouri Office applications
• Familiarity with Learning Management Systems
• Experience with survey tools such as Qualtrics
  

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.
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