Administrative Support Assistant

US-Department-of-Veterans-Affair; San Diego (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

The US Department of Veterans Affairs at the San Diego VA Medical Center seeks a GS-06 Administrative Support Specialist within the Office of the Associate Director for Patient Care Services/Nurse Executive (ADPCS/NE) in Nursing Service. This largest service area employs over 970 clinical and administrative staff and emphasizes prevention and coordinated care.

Required is one year of specialized experience equivalent to GS-05, covering office support, visitor and phone handling, appointment

Qualifications

• Specialized experience equivalent to GS-05 in the federal service.
• Experience performing administrative support, receiving visitors and phone calls.
• Ability to review and prepare correspondence and reports; assist in HR activities.
• Maintains and records data for performance improvement projects and data extraction.
• Assist in creating training materials and procuring equipment or aids.

Responsibilities

• Provide full range of administrative support for the office.
• Greet visitors and manage phone calls and appointments.
• Assist in preparing correspondence, reports and HR recruitment tasks.
• Maintain data for performance improvement projects and data extraction.
• Assist in production of training materials and related aids.

Skills

Administrative support

Customer service

Tools

Adobe

Excel

Microsoft Office

Job description

The position is aligned under the Office of the Associate Director for Patient Care Services/Nurse Executive (ADPCS/NE) within Nursing Service at the San Diego VA Medical Center (VAMC). The Nursing Service is the largest service in the facility, comprised of over 970 clinical and administrative employees. The service collaborates in a team-oriented, customer-driven, professional environment to develop new models of care that emphasize prevention and improve access and coordination of care.

To qualify for this position,

Applicants must meet all requirements by the closing date of this announcement.

GS-06 grade level:

One year of specialized experience (equivalent to the GS-05 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:

1. Performing a full range of administrative support for an office; receiving visitors and phone calls.
2. Reviewing all incoming and outgoing correspondence; scheduling appointments and meetings.
3. Preparing a range of correspondence and reports; assists in human resources recruitment activities.
4. Maintains and records data for performance improvement projects and collates data with a minor amount from chart extraction.
5. Assists in production and compilation of training manuals and brochures, posters, and other training aids, and obtains equipment, training films and other visual aids.

Preferred Experience:

Experience with Adobe, Excel and Microsoft Suites.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.