ADMINISTRATIVE SUPPORT

BHcare; Ansonia (CT); On-site; USD 26,174 - 35,817; Full time

Benefits offered by this job

Health benefits

Dental benefits

Retirement plans

Professional growth opportunities

Job summary

BHcare in Ansonia, CT is seeking an Administrative Support to keep our busy behavioral health clinic running smoothly. You will greet clients, coordinate appointments, manage records, and support clinical staff in a compassionate environment.

This full-time role requires 37.5 hours weekly, with a Mon & Fri 8:30 a.m.–5:00 p.m. schedule and two late nights. Proficiency in Microsoft 365 and electronic health records is essential for success.

Qualifications

• High school diploma or equivalent required.
• Minimum 2 years of administrative experience.
• Strong computer and communication skills.
• Ability to manage multiple tasks and front-d desk operations.

Responsibilities

• Welcome clients and schedule appointments.
• Keep records accurate in paper and electronic systems.
• Support clinical staff with scheduling and communication.
• Collect and process insurance info, co-pays, and documentation.
• Ensure front desk and waiting areas run smoothly and respectfully.

Skills

Organization

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft 365

EHR navigation

Job description

Job Details

Location: 435 East Main Street, Ansonia, CT - Ansonia, CT 06401

Position Type: Full Time

Salary Range: $19.01 - $26.63

Keep Our Office Running Like Clockwork!

Are you someone who thrives in a fast-paced environment, enjoys staying organized, and takes pride in providing excellent service? BHcare is looking for an Administrative Support to be professional and a welcoming presence at our busy behavioral health clinic while ensuring day-to-day operations run smoothly and professionally.

This is a full-time position requiring 37.5 hours per week. The schedule is Monday and Friday from 8:30 a.m. to 5:00 p.m., with two late nights required on either Tuesday, Wednesday, or Thursday.

In this team-based role, you’ll greet clients, coordinate appointments, manage records, and support clinical staff—all while helping to maintain a respectful, professional, and compassionate environment.

What You’ll Do

• Welcome clients and visitors while managing check-in and appointment scheduling
• Keep records accurate and organized in both paper and electronic systems
• Support clinical and medical staff with scheduling and communication
• Collect and process insurance info, co-pays, and documentation
• Help ensure the front desk and waiting areas run smoothly and respectfully

Why Join BHcare

• Be part of a mission-driven organization making a real impact in the community
• Work with a supportive, collaborative team that values respect and compassion
• Enjoy opportunities for professional growth and development
• Access comprehensive benefits, including health, dental, and retirement plans
• Know your work helps improve lives every day

What You Bring

• A high school diploma (or equivalent)
• 2+ years of administrative experience
• Strong computer and communication skills
• A passion for helping people and making a difference every day

If you’re organized, reliable, and ready to be the heartbeat of our front office, we’d love to meet you!

Qualifications

• High school diploma or equivalent
• Two years related experience and/or training; or equivalent combination of education and experience preferred
• Knowledge of various office equipment, computer skills, typing, organization, ability to manage multiple telephone lines.
• Must be proficient in Microsoft 365.
• Must be able to navigate through electronic health records system (EHR).

We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member status.