Administrative Supervisor, Medical Office (OBGYN)

InterMed, P.A.; Portland (ME); On-site; USD 70,000 - 95,000; Full time

Job summary

InterMed, P.A. is seeking an Administrative Supervisor to oversee non-clinical care team members, focusing on coaching, quality assurance, and workflow optimization.

The role includes staffing, scheduling, and patient flow management to ensure smooth daily operations. The ideal candidate brings strong organizational skills, excellent communication, and a track record in healthcare administration, with proficiency in Microsoft Office and EMR systems.

Qualifications

• Associate’s degree is required. Bachelor’s degree preferred.
• Supervision experience is preferred.
• Medical office environment experience preferred.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, and PowerPoint) is required as well as the ability to quickly learn and retain knowledge of how to use the electronic medical record.
• Excellent professional judgment and decision-making ability.
• Excellent communication skills both oral and written.
• Ability to foster a collaborative team environment.
• Ability to prioritize, organize, and plan work independently.
• Able to handle sensitive information and maintain confidentiality.
• Ability to make decisions using sound judgment.
• Committed to excellence in customer service and clinical care.

Responsibilities

• Oversees non-clinical care team members focused on skills development, coaching, and quality assurance.
• Manages day-to-day staffing, schedules, and patient flow.
• Develops and delegates workflows for non-clinical staff to improve efficiency and standardize documentation.
• Collaborates with Practice Manager on staffing workloads and needs.
• Acts as IT Super User to troubleshoot issues and train EMR for administrative workflows.
• Provides coverage for receptionist and coordinator roles as needed.
• Responds to non-clinical patient complaints professionally.
• Prepares documentation related to credentialing and licensing.
• Initiates IT/Facilities support tickets and tracks progress.

Skills

Microsoft Office proficiency

Communication skills

Team collaboration

Decision making

Confidentiality

Organizational skills

Education

Associate’s degree

Bachelor’s degree

Job description

InterMed, P.A. is seeking an Administrative Supervisor to oversee non-clinical care team members, focusing on coaching, quality assurance, and workflow optimization.

The role includes staffing, scheduling, and patient flow management to ensure smooth daily operations. The ideal candidate brings strong organizational skills, excellent communication, and a track record in healthcare administration, with proficiency in Microsoft Office and EMR systems.