ADMINISTRATIVE SUPERVISOR 2

Clermont County, Ohio; Kentucky; On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays

Paid Sick Leave

Vacation

Personal Leave

Job summary

Clermont Transportation Connection seeks an Administrative Supervisor 2 to lead staff, manage daily operations, and oversee safety training and accident investigations in accordance with DOT/FTA standards. The role requires coordinating vehicle operations, scheduling, and inter-department collaboration to ensure service quality across the county.

The position emphasizes supervisory responsibility, performance evaluations, and adherence to regulatory procedures.

Qualifications

• Must have four years of experience in the Public Transportation Industry and supervisory potential.
• Must have and maintain a valid driver’s license; CDL with passenger endorsement preferred.

Responsibilities

• Provide direct supervision to subordinate staff and manage schedules and assignments.
• Establish and maintain safety and training programs, including accident investigations per DOT/FTA requirements.
• Operate a vehicle for investigations and coordinate with Fleet Maintenance on vehicle service and repairs.
• Oversee customer service issues and recommend policy or procedure changes to improve operations.
• Fill in for higher-level managers when needed and collaborate on county projects.

Skills

Supervisory experience

Communication skills

Schedule management

DOT/FTA knowledge

Driver's license

Education

High school diploma or GED

Job description

Clermont Transportation Connection, Administrative Supervisor 2

BENEFITS:

• 11 paid Holidays per year
• 15 paid sick leave days per year - unlimited carryover of unused days
• Paid Vacation
• Paid Personal Leave
• Tuition Assistance Program
• Health, Dental and Vision Insurance (single to family plan options to fit your needs)
• Life Insurance - $25,000 at no cost to employee
• Long-term Disability
• Ohio Public Employee Retirement System (employees contribute 10% of salary and employer contributes 14%)

Type: Full-Time; Classified
Core Hours: Monday-Friday, 8:00 a.m. - 4:30 p.m.
FLSA Status: Non-Exempt
Salary Range: Dependent upon qualifications and experience (minimum $48,360.00; median $59,924.80)
Deadline to Apply: Until Filled

JOB DUTIES:

Provides direct supervision to subordinate staff as assigned. Determines need for hiring new staff; interviews applicants and makes recommendations for hiring. Disciplines subordinates; reviews and approves or denies leave requests; completes performance evaluations; meets with subordinates and addresses grievances. Trains subordinates. Manages subordinates schedules and work assignments on a daily and weekly basis and assigns vehicles on a daily basis

Establishes and maintains a comprehensive safety training program for Vehicle Operators and other department personnel. Establishes and maintains a comprehensive training program for CTC employees involved in accident investigations involving any CTC vehicle, to ensure compliance with DOT/FTA accident classification. Ensures mandated training is delivered timely to all new hires. Certifies training for CTC Vehicle Operator/Trainers and other personnel as required.

Operates a motor vehicle to respond to various locations around the county to conduct thorough accident investigations involving department vehicles. Submit to DOT/FTA program regulations as required.

Monitors daily safety inspections, performed by Vehicle Operators. Coordinates with Fleet Maintenance department to schedule vehicles for maintenance, service and repair.

Oversees customer complaint process, works with vehicle operators and office staff to resolve issues in a timely manner, and makes recommendations to the director for possible policy & procedure changes relating to customer complaints & customer service.

Fills in for the CTC Program Manager 1 and/or Director when requested.

Receives drivers’ daily collections and processes this revenue with county auditor.

Works alone or with other persons in short- or long-term team projects to resolve problems or conflicts in any area of county operations or to complete assigned projects at the direction of any county supervisor or Department Head when assigned. Participates in cross-training and maintains proficiency in area of cross-training as necessary. New and other related duties as assigned. Works aggressively to reduce or eliminate safety/risk concerns in current position or work location.

MINIMUM QUALIFICATIONS:

Must have a high school education or GED equivalent. Completion of major core course work in liberal arts or similar field desired. Must be familiar with the operations of office practices and procedures and government structure and processes. Must possess above average oral and written communication and presentation skills. Must have four years of experience in the Public Transportation Industry and possess demonstrated supervisory potential. Must have and maintain a valid driver’s license. A CDL with passenger endorsement is preferred. Must have the ability to calculate fractions, decimals, and percentages. Must have knowledge of record keeping and inventory control. Must be familiar with agency vehicle authorization procedures. Must be able to schedule appointments for transportation and vehicle maintenance and repair.

Must have ability to work with little or no supervision. Must be able to track data of varying types and sources, compile/generate accurate and timely reports. This position requires normal audio/visual acuity and the ability to sit, stoop, walk, stand, bend, and crouch.

-or education, training, and/or experience in an amount equal to the Minimum Qualifications stated above.

Location : CLERMONT TRANSPORATION CONNECT