Administrative Supervisor

Maricopa County; Phoenix (AZ); On-site; USD 62,000 - 99,000; Full time

Benefits offered by this job

Tuition reimbursement

Excellent work-life balance

Opportunities for growth

On-site child care support

Paid vacation, sick time, parental le​

Wellness program

Job summary

Maricopa County's STI Clinic Supervisor leads daily operations to deliver patient-centered STI services. You will coordinate clinical and support staff, optimize patient flow, and uphold quality standards in a fast-paced environment.

Required are five years of clinical-administrative experience and a high school diploma or GED, with CPR within six months and immunization compliance as per policy. This role may involve travel and on-site requirements.

Qualifications

• Five years of administrative experience in a clinical setting.
• High school diploma or GED; post-secondary education may substitute on a year-for-year basis.
• Must possess or obtain a valid Arizona driver’s license by hire date.
• Immunizations for vaccine-preventable illnesses as required; CPR within 6 months.

Responsibilities

• Plan, coordinate, and evaluate clinic processes to manage patient flow and staff tasks.
• Direct, coordinate, and supervise HR functions: hiring, supervision, performance reviews, coaching, and corrective actions.
• Develop staffing schedules and work assignments to ensure adequate coverage.
• Perform quality assurance and quality control to meet clinic standards and improve patient care.
• Address operational issues and patient concerns; escalate as needed to maintain service quality.
• Participate in committees and represent the division in governance activities.

Education

High school diploma or GED

Job description

Posting Date09/10/26Application Deadline09/13/26Pay RangeAnticipated Hiring Range: $61,500 - $80,000 annuallyFull Pay Range: $61,500 - $98,500 annuallySalary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is not eligible for overtime compensation.Job TypeUnclassifiedDepartmentPublic HealthAbout the PositionThe STI Clinic Supervisor plays a key role in ensuring the efficient delivery of high-quality, patient-centered care to individuals seeking services related to sexually transmitted infections (STIs). This position is responsible for coordinating daily clinic operations, managing patient flow, and supporting the work of clinical and support staff to promote a welcoming and respectful care environment. The Supervisor works collaboratively with the team to ensure patients receive timely and exceptional service while maintaining efficient clinic workflows and supporting quality standards.Apply today!About UsCome work for Maricopa County Department of Public Health , the 3 rd largest health jurisdiction in the U.S.! MCDPH’s mission is to increase the quality of life for our residents by collaborating with the community to develop and implement strategies, programs, and services addressing the emerging and changing needs of public health. We aim to serve Maricopa County residents with a focus on impact and a data-driven approach to our work. We value our staff's unique skills and differences, as well as the varied experiences and disciplines we represent. Together, we are working towards our vision of creating a healthy, thriving Maricopa County for all.Proud to OfferWork with a greater purposeTuition reimbursementExceptional work-life balanceOpportunities for growth and development within Maricopa CountyLow-cost, high-value healthcare for you and your qualifying dependentsChild care benefits, including access to our on-site center, Maricopa County Kids Club , dedicated to serving Maricopa County familiesPaid vacation, sick time, and parental leaveExtensive wellness program, including an incentiveEnrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZWe RequireFive years of administrative experience in a clinical settingHigh school diploma or GEDAn equivalent combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basisOther RequirementsMust possess or have the ability to obtain a valid Arizona driver’s license by the time of hireWithin one month of hire, all employees will be required to provide evidence of immunity or receive immunizations for vaccine-preventable illnesses for any position within the Maricopa County Department of Public Health; required immunizations include MMR (measles, mumps, rubella), Tdap (whooping cough and diphtheria), Varicella (chickenpox), and annual Influenza; some positions require a Hepatitis B vaccine and/or a Tuberculosis testCPR Certification is required within 6 months of employment. Degrees/credits must be from an academically accredited college or university as recognized by the U.S. Department of Education (USDE) or the Council for Higher Education (CHEA)Travel will be required to attend conferences and training, and possibly to work at varying locationsMust complete HIPAA training, CDC Partner Services training, and on-the-job training in reportable HIV/STI terminology, diagnosis, and treatment within 30 days of hireMust be able to participate in emergency response training as scheduled and be available to respond as directed in the event of a public health emergencyWe Also ValueBilingual skills in English/SpanishExperience working in a clinic with multiple medical providersPrior lead and/or supervisory experienceExperience managing the workflow in a medical office or clinicExperience in a medical setting, diagnosing and treating STIs or other communicable diseasesExperience developing and implementing workflow processes in a medical settingExperience working with State regulatory and licensing requirements for an Outpatient Treatment CenterJob ContributionsAssess, plan, implement, and evaluate clinic processes to efficiently manage the flow of the clinic and the tasks of the clinic staff. Provide directions to clinic staff to ensure that the clinic is operating smoothly and that patients are being seen in a timely manner. Design, coordinate, and monitor workflow processes for efficiency and effectivenessDirect, coordinate, and supervise all human resource functions of staff, including the hiring, supervision, performance evaluation, coaching and counseling, and disciplinary actions; ensure actions comply with County and Departmental policies and procedures, and applicable state and federal employment and labor laws; develop and implement corrective action plans as necessary. Assure timely and accurate completion and approval of timecards and other employee documents. Develop staffing schedules and work assignmentsConduct quality assurance and quality control activities to monitor compliance with clinic standards, identify opportunities for improvement, and implement changes that enhance patient care, operational efficiency, and cost-effectiveness. Troubleshoot and resolve operational issues, workflow challenges, customer concerns, and complaints escalated by clinic staff or medical providers. Collaborate with leadership and staff to identify solutions, address conflicts, and ensure timely resolution while maintaining high-quality patient care and customer servicePerform an assessment of the clinic on a regular basis to ensure compliance with State licensing requirements for an Outpatient Treatment Center. Ensure adequate supplies and pharmaceuticals are available and ordered as needed, and that those items are stored and maintained properlyParticipate as a member of committees and workgroups representing the Community Health and Records Services Division and the STI Program. May also serve as a chairperson for some committees or work groupsWorking ConditionsPosition is typically office or administrative work and is not substantially exposed to adverse environmental conditionsExerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly, or requires walking or standing to a significant degreeAll staff work with electronic medical records and state databasesAll staff have access to Personal Protective Equipment (PPE) required for routine patient care, including medical gloves and medical masksSelection ProcedureConsideration will only be given to candidates who submit online applicationsCandidates will be contacted primarily through email and their Workday online application profileMust pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitiveMaricopa County is an equal opportunity employer and is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application process or to perform the essential functions of the position under the Americans with Disabilities Act (ADA), please contact [e-mail] to initiate the interactive process.