Administrative Staff Analyst

Seattle Public Utilities; Seattle (WA); Hybrid; USD 65,000 - 76,000; Full time

Benefits offered by this job

Hybrid work schedule

Family-friendly environment

Generous benefits package

Free Orca Pass

City pension plan with employer/eymee/

Job summary

Seattle Public Utilities is seeking an Administrative Staff Analyst to provide technical, administrative, and analytical support to employees across the Water Line of Business and Utility Operations and Maintenance Branch.

The successful candidate will serve as a key point of contact for internal and external customers, delivering high-level administrative support and ensuring smooth, efficient processes. The role involves data management, reports, onboarding/offboarding, and IT coordination.

Qualifications

• Two years of administrative experience.
• Bachelor’s degree in business or public administration or related field.
• Current Washington State driver’s license.

Responsibilities

• Support and coordinate a wide variety of administrative and personnel duties in support of Branch operations.
• Provide administrative support including calendaring, meeting coordination, training and travel, HR activities, accounting, and deadline tracking.
• Develop and maintain reports from databases; design, format, and revise worksheets and forms; create requisitions for vendor payments; verify data for accuracy.

Skills

Administrative experience

Customer service

Calendaring

Data analysis

Report generation

Communication

Organizational skills

Education

Bachelor’s degree in business or public administration or related field

Tools

Excel

SharePoint

Database reporting

Job description

Position Description

An online application including response to the supplemental questionnaire must be fully completed for consideration. Please DO NOT attach resumes and cover letters, as they will not be considered in the review of candidate's qualifications.

Are you driven, customer service-oriented, experienced professional with strong administrative experience, looking to join a collaborative and innovative organization? If so, this could be the perfect opportunity for you!

Seattle Public Utilities is seeking an Administrative Staff Analyst to provide technical, administrative, and analytical support to employees across the Water Line of Business (LOB) & Utility Operations and Maintenance Branch.

The successful candidate will serve as a key point of contact for both internal and external customers, delivering high-level administrative and technical support. This role will help keep divisions organized, track deadlines, and ensure smooth, efficient processes throughout the Branch.

About Seattle Public Utilities: Seattle Public Utilities (SPU) is a community-centered utility that delivers vital services to Seattle residents and businesses including drinking water, drainage and wastewater, and garbage/recycling/compost. SPU also provides drinking water for 1.5 million customers in the region. SPU’s work includes system maintenance and improvements and keeping Seattle clean. Over 1,400 SPU employees work with our community to provide affordable and equitable stewardship of our water and waste resources for future generations.

For more information about Seattle Public Utilities (SPU), checkout the:

• SPU Website
• SPU Workplace Expectations (Download PDF reader)
• Strategic Business Plan

SPU commits to Our City Values and Race and Social Justice as core principles that guide our work. We actively take steps to dismantle systemic racism and increase service equity. We value diverse life experiences and strive to create a workplace that is welcoming to all. We take steps to be inclusive and equitable in our recruiting, hiring and promotional opportunities.

Why join us?

We know work isn't only about what you do it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including:

About

• Hybrid work schedule opportunities
• Family-friendly and multicultural work environment
• Generous benefits package
• Free Orca Pass
• City pension plan with employer/employee contributions.
• Growth potential and advancement opportunities

Job Responsibilities

• Working in partnership with the Senior Executive Assistant, support and coordinate a wide variety of administrative and personnel duties in support of Branch operations.
• Provide administrative support, including but not limited to, calendaring, meeting coordination, training and travel, project, HR activities, accounting, and deadline tracking.
• Utilize various computer applications and software packages; develop, enter data, maintain, and generate reports from a database or network system; design, maintain, and utilize data to develop reports using spreadsheet software; create, format, and revise worksheets and forms; create requisitions for vendor payments; verify data for accuracy and completeness.
• Manage a large volume of various onboarding/exiting, personnel and HR activities.
• Manage large volume of signature processing of various forms for the branch.
• Act as lead telephone coordinator reviewing and submitting requests for new telephone equipment, physical equipment moves, and equipment reassignments to IT Telephone Services for implementation.
• Handle highly sensitive and confidential correspondence, including drafting communications of a sensitive nature.
• Represent or act on behalf of branch leadership as assigned; provide backup support for the Senior Executive Assistant as needed.
• Manage facility operations at OCC, including IT asset coordination and tracking, cubicle and floor planning, conference room updates, directory maintenance, and access card management.
• Identify, research, and resolve complex issues within the division, proactively addressing concerns raised by management and staff.
• Analyze technical matters and develop written procedures, guidelines, and forms to support processing needs.
• Create and distribute Monthly Branch newsletter.
• Serve as the Branch SharePoint administrator.

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Experience

Two years of administrative experience and a Bachelor’s degree in business or public administration or related field.

Experience and Education Equivalency

A combination of education and/or training and/or experience that provides an equivalent background required to perform the work of the class will be considered.

License

Current Washington State driver’s license

Desired Qualifications

• Team player, who is willing to provide support to other team members without judgement and work with a supportive team that values innovation, creativity, and teamwork.
• Strong interpersonal, customer service, communication, organization and presentation skills.
• Ability to work independently in addition to thriving in team-based settings. A strong analytical mindset with the ability to see the big picture while managing the details.
• Excellent organizational skills with a proven track record of managing multiple tasks and project simultaneously.
• Proficiency in data analysis tools and software, with the ability to turn complex data into clear, actionable insights.
• Strong communication skills, both written and verbal, to effectively convey information across all levels of the organization.
• A proactive approach, with a passion for continuous improvement and a commitment to excellence.

Work Environment / Physical Demands

• This position is required to report onsite at the assigned office or facility three days per week to meet the business needs of the Branch.

Pre-Employment/Pre-Placement Requirements

• The hiring process involves a background check conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information.

Who may apply

The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.

The full salary range for this position is $47.39- $55.19per hour.

Benefits

• The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits

If you have any questions, please contact Uma Suseelan at [e-mail]

Learn more about Seattle Public Utilities at our web page www.seattle.gov/util/.