Administrative Specialist Senior

Commonwealth of Kentucky; Lexington (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

The Commonwealth of Kentucky seeks an Administrative Specialist Senior to join the Kentucky Transportation Cabinet. This position supports the Division of Driver Licensing, focusing on customer service, managing various administrative tasks, and ensuring the processing of driver licenses. Ideal candidates possess a Bachelor's degree, customer service experience, and the ability to work collaboratively. This role promises a meaningful career within a dynamic and impactful environment, dedicated to serving the community.

Qualifications

• Minimum 3 years of professional, administrative, or business experience.
• Experience with customer service in phone and walk-in settings.
• Ability to work independently and in a team.

Responsibilities

• Research and issue driver licenses, permits, and ID cards.
• Manage fee processing and daily reconciliation reports.
• Provide customer service to agencies including State and Federal entities.

Skills

Customer service experience

Basic accounting skills

Leadership skills

Data management experience

Education

Bachelor's degree from an accredited college or university

Job description

Join to apply for the Administrative Specialist Senior role at Commonwealth of Kentucky

Pay Range

This range is provided by Commonwealth of Kentucky. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Position Overview

The Kentucky Transportation Cabinet is committed to providing excellent service to our customers. Our focus is on our people: customers, employees, and partners. We aim to improve our services and processes to ensure a safe, efficient, environmentally sound, and fiscally responsible transportation system that promotes economic growth and enhances quality of life in Kentucky.

As an Administrative Specialist Senior in Fayette County within our Division of Driver Licensing, you will support the division head and team in developing, implementing, and maintaining various programs, projects, and activities.

Key Responsibilities

• Research and issue driver licenses, permits, and ID cards, including processing driving history records.
• Manage fee processing and daily reconciliation reports.
• Review and process applications from non-US citizens.
• Provide customer service to all agencies, including State and Federal entities.

Qualifications

• Customer service experience, including phone and walk-in services.
• Basic accounting skills, including handling and processing payments.
• Leadership skills, ability to work independently and in a team.
• Experience with data management and processing systems.

This role is primarily desk-based with minimal lifting and occasional travel, including overnight stays.

Additional Information

If you seek a rewarding career in a collaborative environment where teamwork and performance measurement are valued, the Kentucky Transportation Cabinet is the place for you.

Applicants must be authorized to work in the United States. The Kentucky Transportation Cabinet participates in E-Verify to confirm employment eligibility.

Minimum Requirements

• Education: Bachelor's degree from an accredited college or university.
• Experience: At least three years of professional, administrative, or business experience.
• Additional education or experience can substitute for the required qualifications on a year-for-year basis.

Work Conditions

Primarily office setting duties.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Administrative
• Industry: Government Administration

We look forward to reviewing your application.