Administrative Specialist – Probation Office Support

Canyon-County; Caldwell (ID); On-site; USD 36,000 - 48,000; Full time

Job summary

The Administrative Specialist at Southwest Idaho Juvenile Center in Caldwell, Idaho provides customer service and clerical support to the Juvenile Probation Department. The role requires familiarity with legal forms and precise data entry in the case management system.

You will work under the supervision of the Lead Administrative Specialist in a general office setting, performing duties including calendar coordination and report preparation for probation officers.

Qualifications

• High school diploma or GED required.
• 1–3 years of relevant experience preferred.

Responsibilities

• Answers incoming calls and greets walk-ins.
• Refer youth and families to probation officers.
• Determines family needs through interviewing and communication exchange.
• Provides clerical support by setting appointments and taking messages.
• Transcribes recordings into reports for probation officers.
• Types reports accurately and timely.
• Edits and formats reports for probation officers.
• Verifies Juvenile Probation calendar to the iCourt calendars as assigned.
• Takes payments from youth and families.
• Manages daily petty cash.
• Reconciles payments in iCourt and the case management system.
• Enters petitions, diversions, and probation violation case information.
• Scans case-related documents to the Case Management System.
• Records drug test results and assists probation officers in managing referrals to outside agencies.

Skills

Legal terminology

Court procedures

Office equipment

English grammar

Customer service

Multitasking

Typing 50 wpm

Education

High school diploma or GED

Job description

The Administrative Specialist at Southwest Idaho Juvenile Center in Caldwell, Idaho provides customer service and clerical support to the Juvenile Probation Department. The role requires familiarity with legal forms and precise data entry in the case management system.

You will work under the supervision of the Lead Administrative Specialist in a general office setting, performing duties including calendar coordination and report preparation for probation officers.