Administrative Specialist II (Orangeburg Area MHC)

Doc PersonalBeratung GmbH; South Carolina; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Vacation leave 15 days per year

Sick leave 15 days per year

13 paid holidays

Parental Leave

Retirement plans

Job summary

The SC Department of Behavioral Health and Developmental Disabilities is seeking an Administrative Specialist II to support front desk operations, scheduling, and billing processes at the Orangeburg Area Mental Health Center.

You will work with OMH/OAMHC software to maintain records, assist with audits, and ensure compliance with policies. This full-time, on-site role requires a high school diploma and professional office demeanor; bilingual skills are a plus.

Qualifications

• High school diploma or equivalent; related clerical experience may substitute.
• Experience with clerical duties and front desk operations.
• Bilingual abilities in English and Spanish are a plus.

Responsibilities

• Manage Front Desk operations including routing calls, scheduling, and cash deposits.
• Schedule clinicians and psychiatrists; assist with front desk duties at satellite offices as needed.
• Maintain records, assist with audits, and ensure compliance with policies and procedures.

Skills

Front desk operations

Cash handling

Scheduling

Clerical tasks

Data reporting

Customer service

Bilingual English/Spanish

Education

High school diploma

Tools

CIS

EHR

OMH/OAMHC software

Job description

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (SDBHDD) - Office of Mental Health, Orangeburg Area Mental Health Center 2319 St. Matthews Road Orangeburg SC 29118.

As the Administrative Specialist II, you will perform and assist with a wide range of OAMHC and its satellite offices advanced administrative duties to include, clerical, reporting, and front desk coverage. You will utilize OMH/OAMHC computer-based programs to complete assigned tasks (i.e. CIS, EHR, ETC.) You will function in the full capacity of the OAMHC Administrative Pool and ensure other related OAMHC administrative responsibilities are smoothly operable.

Responsibilities for the Administrative Specialist II:

• Perform all responsibilities as it relates to the daily operations of the Front Desk to include, routing incoming calls, appointment scheduling, ensuring daily cash collections are accurate and reported correctly on the Center's F-9 Deposits to include the correct cost assignments. Ensure all information and client information are collected and accurately updated. Serve as CCMH Primary Cashier ensuring Bank Deposits are deposited correctly according to SCDMH/OAMHC/CARF Policies and Procedures. As needed, assist with peer audits.
• Schedule clinicians and psychiatrists appointment ensuring they are entered into the system timely. Serve in the full capacity of the OAMHC Administrative pool and reports to the OAMHC Director of Administration. Perform a wide variety of OAMHC front desk duties and responsibilities to include OAMHC satellite offices · ( St. Matthews, Holly Hill, Denmark) when needed. Keep abreast of all administrative required trainings.
• Ensure clients with past due accounts are collected as refererd to SCDMH Fee Reduction Program. Serves as Lead Primary Cashier. Provide assistance to assigned cashiers. Assist with Front Desk audits at all OAMHC locations for compliance with SCDMH DoFS Policies. Ensure all administrative records and files within unit area are maintained at audit status in accordance with agency and center policies. Ensure all statistical information and data concerning area of responsibility is collected and available for management review. Ensure Corporate Compliance and CARF Administrative related responsibilities are met according to SCDMH and OAMHC policies and procedures.
• Monitor consumers Medicaid Transportation wait time. Print the clinic diagnosis codes reports weekely and ensure the clients financial updates are executed and completed timely. Work closely with the Engagement Specialist to ensure clients are being re-scheduled for appointments. Submit supporting data.

A high school diploma and work experience that is directly related to the area of employment. Related clerical experience may be substituted for a high school diploma.

Additional Requirements:

• Must be professional in the office environment.
• Must understand and address the needs of customers of the Center.
• Must have a positive attitude and treat all consumers, staff supervisors, and surrounding community with dignity and respect at all times.
• Possess a current and valid driver's license.
• Must be able to stand, walk, reach, pull, bend and climb stairs.
• Must be able to move from one area to another and lift 20 lbs.

• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must:

• Have knowledge of the principles, policies and practices of clerical duties.
• Be able to effectively plan and organize work activities and prioritize task completion according to schedules and goals.
• Be able to communicate effectively.
• Be able to deal courteously and effectively with the public.
• Be able to exercise judgement and discretion in interpreting and applying policies and procedures.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full-time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

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