Administrative Specialist I - DPR60032922

nc; North Carolina; On-site; USD 39,000 - 51,000; Full time

Job summary

The North Carolina Department of Natural and Cultural Resources (DNCR) is seeking an Administrative Specialist I to provide essential office and administrative support to the Park's Superintendent. You will manage communications, budgets, purchasing, HR, and records; serve as liaison among program management, district superintendents, and park staff.

Typical schedule is Mon–Fri 8:00 am–5:00 pm with occasional after-hours, weekend, and holiday work.

Qualifications

• Customer service experience in person, via email, and/or over the phone.
• Filing systems and record keeping experience.
• Invoice processing experience.
• Experience with budget, travel reimbursement, and financial reports.
• Proficiency in Microsoft Office: Word, Excel, PowerPoint.

Responsibilities

• Function as the first point of contact for the general public via in person, phone, or email. Route calls as needed.
• Use the Central Reservation System (CRS) to process reservations/payments.
• Process invoices, reconcile payments, track expenditures and revenues, and audit deposits.
• Acquire data to develop reports from multiple data sources.
• Assist with seasonal hiring and act as Time Administrator for staff; supervise seasonal employees.
• Interpret and explain state and parks policies, procedures, and regulations.
• Schedule volunteers.

Skills

Customer service

Filing systems

Invoices processing

Budget reporting

MS Office

Education

High school diploma or GED

2 years related administrative experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

About Us

The North Carolina Department of Natural and Cultural Resources (DNCR) enriches people's lives through education and stewardship of North Carolina's natural and cultural resources. DNCR manages over 100 locations across the state, including historic sites, museums, state parks, trails, aquariums, the North Carolina Zoo, the Library of North Carolina, the State Archives, the North Carolina Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the North Carolina Land and Water Fund, and the Natural Heritage Program. These programs and places unite North Carolinians, create a shared identity, and provide common ground. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team.

Description of Work

Do you enjoy our state parks and working as an office manager? The NC State Parks has an Administrative Specialist I position available. This position provides administrative support to the Park's Superintendent by managing business and office administration functions, to include communication, budget, human resources, purchasing/accounting, and records management. Position serves as a liaison between parks program management, district superintendents, and parks staff.

Key Responsibilities

• Function as the first point of contact for the general public and respond to inquiries in person, by phone, and/or through email and route calls to the appropriate party when necessary.
• Utilize the Central Reservation System (CRS) to process payments for reservations and retail sales.
• Accurately process invoices, reconcile payments, track and report on expenditure and revenues, and create and audit bank deposits.
• Acquire data to develop reports from a variety of data sources.
• Assist with the seasonal hiring process and function as a Time Administrator for seasonal and permanent staff and may supervise seasonal employees.
• Interpret and explain state and parks policies, procedures and regulations.
• Scheduling volunteers.

Knowledge Skills and Abilities/Management Preferences

Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

Recruitment Range

Recruitment Range: $39,244- $50,524 Annually

To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Preferred Qualifications

• Demonstrated experience in customer service in person, via email and/or over the telephone.
• Demonstrated experience with filing systems and record keeping.
• Demonstrated experience processing invoices.
• Demonstrated experience working with any of the following budget, travel reimbursement, and/or financial reports.
• Demonstrated work experience in Microsoft Office: Word, Excel, PowerPoint.

Position/Physical Requirements

Typical work schedule Monday thru Friday 8:00 am -5:00 pm.

Must be available to work after hours, weekend, and holidays when necessary.

Must have a valid driver's license issued from within the United States or be able to obtain one within 90 days of employment

Location

Fort Macon State Park

2303 E Fort Macon Rd

Atlantic Beach, NC 28512

Minimum Education and Experience

Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma AND t wo years of related administrative experience.

OR Equivalent combination of education and experience.

Division Description

The North Carolina Division of Parks and Recreation exists to inspire all its citizens and visitors through conservation, recreation and education. Conservation: To conserve and protect representative examples of North Carolina's natural beauty, ecological features, recreational and cultural resources within the state parks system; Recreation: To provide and promote safe, healthy and enjoyable outdoor recreational opportunities throughout the state; and Education: To provide educationa