Administrative Specialist I

State; United States; Presencial; USD 44 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Paid holidays

Vacation & sick leave

Retirement benefits

Resumo da oferta

The North Carolina Department of the Secretary of State seeks an Administrative Specialist I to perform cash intake for front counter and mail payments in the Downtown Raleigh office, applying payments to the accounts receivable system with accuracy and timeliness.

This role requires strong office procedures, basic accounting knowledge, and excellent communication; the department offers competitive benefits and public service rewards, including retirement and paid leave.

Qualificações

• Strong knowledge of modern office procedures and software.
• Experience with cash intake, accounts receivable, and basic accounting.
• Ability to interpret policies and apply judgement in deadlines.
• Excellent verbal and written communication; customer service orientation.
• Ability to work independently and in teams across levels.

Responsabilidades

• Perform cash intake for front counter and mail-in payments.
• Apply payments to the accounts receivable system accurately and timely.
• Maintain documentation and operate 10-key, scanners, cash/count machines.
• Respond to inquiries and provide customer service.

Conhecimentos

Admin proficiency

Accounting

Analytical skills

Communication

Teamwork

Formação académica

HS diploma or GED

Ferramentas

Microsoft Office

10-key

Descrição da oferta de emprego

Administrative Specialist I (S)

Agency: Department of the Secretary of State - Division Registration Services

Position Number: 60008716

Grade: NC08

About Us

The North Carolina Department of the Secretary of State (NC SOS) is the heartbeat of the business community promoting economic growth and protecting the public from financial harm. The Department works with business, banking and legal communities to strengthen our state's economy with a state-of-the-art system of reliable business and governmental records. Plus, we stand as a vigilant guardian against fraud for individuals and businesses alike. Join us in building a secure and prosperous future!

Description of Work

Position Number: 60008716

Salary Grade: NC08

Recruitment Range: $43,500-$44,805

Work Location: Secretary of State/Downtown Raleigh

The posting will close at 11:59 P.M. the night before the end date.

The Department of the Secretary of State (SOSNC) is looking for an Administrative Specialist I to perform work in cash intake part of the accounts receivable processes of the Department. This position is responsible for performing the cash intake function of the Department for both the front counter walk in clients and for mail in clients. This position is responsible for accurately and timely applying mail and front counter payments to the accounts receivable portion of the Department’s internal system.

Knowledge, Skills, and Abilities

• Administrative & Technical Proficiency: Strong knowledge of modern office procedures, equipment, and software (e.g., Microsoft Office, cash/count machines, scanners); skilled in organizing documentation and using tools like 10-key machines.
• Financial & Accounting Expertise: Specialized knowledge in cash handling, accounts receivable, bookkeeping and basic accounting principles.
• Analytical & Judgement Skills: Capable of exercising discretion, interpreting policies/regulations and applying sound business judgement in deadline-driven environments.
• Communication & Interpersonal Abilities: Strong verbal and written communication skills; able to interact effectively with colleagues, management and the public; solid customer service orientation.
• Teamwork & Self-Management: Proven ability to work both independently and collaboratively, plan and review own work for accuracy and support a cohesive team environment across various organizational levels.

Preferences

• Experience with managing cash and documentation within the government or higher education arena.
• Experience with functioning in a complex and fast paced customer service-based function with a significant number of compliance type requirements.

Application Requirements

Applications that include “see attached” or rely solely on resumes instead of completing the formal application's education and work experience sections will be considered incomplete and ineligible for consideration for the vacancy. Unless explicitly requested in the vacancy announcement (e.g., transcripts, proof of licensure or certification), all attachments are considered optional and will not be reviewed during the initial screening to assess the applicant's eligibility for the vacancy.

Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with their application.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if currently serving as a member of the NC National Guard in good standing. If you are a former member of the NC National Guard with a service tenure of at least 6 years and an honorable discharge, please attach either a DD256 or NGB 22.

Equal Opportunity Employer Statement

The North Carolina Department of the Secretary of State is committed to Equal Opportunity Employment and employs the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified candidates. The actual salary will be determined based on relevant competencies, knowledge, skills, and abilities, as well as considerations for internal equity and budgetary considerations pertinent to the advertised position. State Employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than their current position.

Benefits

• The State of North Carolina offers health insurance, twelve paid holidays, one personal observance leave day, generous vacation and sick leave accrual, dental and vision coverage, and additional insurance options, along with retirement benefits.

Contact Information

For further information, please contact: Tameka M. Gentry, ASSISTANT HR DIRECTOR North Carolina Secretary of State Human Resources | Old Revenue Building 2 S. Salisbury Street | Raleigh, NC 27601 Phone: [phone] | Fax: [phone] Email: [e-mail]

Recruiter: Tameka M Gentry Recruiter Email: [e-mail]

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

State Application Resources / Frequently Asked Questions

Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. All job postings close at 11:59pm the night before the End Date on the posting.

Additional Information

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!