Administrative Specialist, Full- Time

Brightlightimaging; Arlington Heights (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

On-site training

Uniform allowance

Competitive pay

Growth opportunities

Job summary

Bright Light Medical Imaging, a physician-led imaging center with multiple locations, is seeking an Administrative Specialist to join our on-site Arlington Heights team. You will manage billing processes, interact with patients, and support the administrative side of a busy medical office.

We value accuracy, strong communication, and HIPAA compliance. This full-time role offers comprehensive benefits, a collaborative culture, and opportunities for professional growth within a supportive

Qualifications

• Associates degree (or equivalent) in relevant field, preferred.
• Proven success in business setting, working with all levels of management
• Relevant prior experience favored in medical/office setting
• Prior data entry/word processing experience
• Proficiency in Microsoft Office Suites (Word, Excel)

Responsibilities

• Greet patients professionally and courteously, both in person and on the phone
• Process customer billing transactions accurately and in a timely manner
• Review, verify, and process refund requests in accordance with company policies
• Maintain and update billing records, invoices, and account information
• Communicate with customers regarding billing inquiries, discrepancies, and refunds
• Coordinate with internal departments to resolve billing issues
• Prepare reports related to billing and refunds as needed
• Ensure compliance with company procedures and financial regulations
• Provide general administrative support as required
• Perform clerical and administrative duties while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule
• Support management team with all other assigned tasks
• Perform all other duties as assigned

Skills

Communication

Typing

Organization

Teamwork

Adaptability

Initiative

Multitasking

Time management

Education

Associates degree

Tools

Microsoft Office

Job description

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR

Administrative Specialist, Full-time

Location: Onsite Arlington Heights

Days/Hours: Monday - Friday, hours vary between 9:00 am-6:00 pm

WHAT A TYPICAL DAY LOOKS LIKE:

• Greet patients professionally and courteously, both in person and on the phone
• Process customer billing transactions accurately and in a timely manner
• Review, verify, and process refund requests in accordance with company policies
• Maintain and update billing records, invoices, and account information
• Communicate with customers regarding billing inquiries, discrepancies, and refunds
• Coordinate with internal departments to resolve billing issues
• Prepare reports related to billing and refunds as needed
• Ensure compliance with company procedures and financial regulations
• Provide general administrative support as required
• Perform clerical and administrative duties while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule
• Support management team with all other assigned tasks
• Perform all other duties as assigned

QUALITIES YOU SHOULD POSSESS:

• Solid, concise verbal and written communication skills
• Exhibits composure in busy, fast paced environment
• Possess exceptional typing skills with speed and accuracy
• Organized, with high level of coordination for multiple tasks
• Work effectively with cross-function teams to achieve shared objectives
• Adaptable to adjustments in project requirements and unexpected changes
• Flexibility to adapt quickly to any disruptions or changes in the day
• Ability to be resourceful and take initiative making independent decisions when issues arise
• Multitasking and time management skills, with ability to prioritize tasks

EDUCATION, EXPERIENCE & REQUIREMENTS:

• Associates degree (or equivalent) in relevant field, preferred
• Proven success in business setting, working with all levels of management
• Relevant prior experience favored working in medical/office setting
• Prior data entry/word processing experience
• Proficiency in Microsoft Office Suites (emphasis on Word, Excel)

BENEFITS & TOTAL REWARDS:

Company paid time off and medical insurance:

• Paid time off, Vacation, plus 6 designated Holidays
• Comprehensive Medical Insurance with multiple plan options and employer premium cost-sharing

Employees have access to a selection of ancillary benefits to customize their coverage through employee-paid options:

• Dental Insurance
• Vision Insurance
• Life Insurance and AD&D
• Short and Long Term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• 401(k) with 4% company match, when eligible

Additional Perks:

• Paid on-site training
• Annual uniform allowance
• Competitive pay and growth opportunities
• Quarterly appreciation breakfast/ lunches

Bright Light Medical Imaging is impacted by the use of Artificial Intelligence (AI) for recruiting from vendors such as Indeed, Glassdoor, Zip Recruiter and LinkedIn as a result of these vendor’s presentation of received resumes in their portal. All employment interviewing and hiring decisions are made by our employees. For questions contact our recruiting team at [e-mail]