Administrative Specialist - Customer & Ops Support

DelDOT; New Castle (DE); On-site; USD 32,000 - 52,000; Part time

Job summary

Delaware Department of Health and Social Services (DHSS) seeks an Administrative Specialist to support the Chief Psychiatrist and related operations. The role involves drafting communications, coordinating workflow, maintaining records, and assisting with data and reports.

The position requires office support experience, document processing, and basic computer skills, with an Associate's degree or higher preferred. Casual/Seasonal, non-benefits, with emphasis on accuracy and service.

Qualifications

• One year of experience in performing office support work such as drafting routine correspondence, reports, or logs.
• One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities.
• One year of experience in using an automated information system to enter, update, modify, delete, retrieve and report on data.
• Six months' experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
• Possession of an Associate's degree or higher.

Responsibilities

• Serve as liaison with internal and external contacts to coordinate activities, respond to inquiries, and provide guidance on administrative matters.
• Create formatted documents, generate and share presentations, manage schedules, develop and manage spreadsheets, and maintain databases.
• Deliver excellent customer service in person, electronically, or by written communication.
• Apply and explain agency services, laws, rules, regulations, standards, policies, and procedures.
• Create and maintain various record-keeping systems and ensure retention compliance.
• Assist higher-level staff with data collection, reporting, performance tracking, and dashboard maintenance.

Skills

Office support

Document processing

Data entry/reports

Computer literacy

Education

Associate's degree or higher

Tools

Automated information systems

Standard computer software

Databases/ spreadsheets

Job description

Delaware Department of Health and Social Services (DHSS) seeks an Administrative Specialist to support the Chief Psychiatrist and related operations. The role involves drafting communications, coordinating workflow, maintaining records, and assisting with data and reports.

The position requires office support experience, document processing, and basic computer skills, with an Associate's degree or higher preferred. Casual/Seasonal, non-benefits, with emphasis on accuracy and service.