Administrative Specialist: Customer Care & Scheduling

Northwest Exterminating; Tucker (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation and holidays

Employee discounts

Quality training program

Job summary

Northwest Exterminating is hiring an Administrative Professional in Tucker, GA. The role supports customers and service teams, handling calls, emails, and paperwork to keep operations running smoothly.

Starting pay ranges from $16 to $18 per hour with a comprehensive benefits package including medical, dental, vision, and a 401(k) match. No experience is required, and the company prioritizes growth and community service.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Microsoft Office

Education

High School Diploma or equivalent

Job description

Northwest Exterminating is hiring an Administrative Professional in Tucker, GA. The role supports customers and service teams, handling calls, emails, and paperwork to keep operations running smoothly.

Starting pay ranges from $16 to $18 per hour with a comprehensive benefits package including medical, dental, vision, and a 401(k) match. No experience is required, and the company prioritizes growth and community service.