Administrative Professional: Growth & Impact

Northwest Exterminating; Alpharetta (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid vacation and holidays

Sick leave

Life insurance

Employee discounts

Industry-leading training program

Job summary

Northwest Exterminating in Alpharetta, GA is seeking an Administrative Professional to be the vital link between customers and service teams. You'll manage inbound calls and emails, assist with payments, scheduling, and resolve issues while delivering friendly, proactive support.

You'll document customer accounts, keep paperwork accurate, and help coordinate monthly service routes. Join a company recognized for stability, training, and a team-driven, community-minded culture.

Qualifications

• High School Diploma or equivalent required.
• Experience in customer-facing roles is beneficial.
• Proficient with Microsoft Office (Word/Excel/PowerPoint).

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams to ensure top-tier customer service.
• Foster consistent communication with customers to meet their needs.

Skills

Customer service

Communication

Multitasking

Organizational skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating in Alpharetta, GA is seeking an Administrative Professional to be the vital link between customers and service teams. You'll manage inbound calls and emails, assist with payments, scheduling, and resolve issues while delivering friendly, proactive support.

You'll document customer accounts, keep paperwork accurate, and help coordinate monthly service routes. Join a company recognized for stability, training, and a team-driven, community-minded culture.