Administrative Specialist- Background Investigator

City of Charlotte; United States; On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Benefits package

Job summary

The City of Charlotte is hiring a Human Resources Administrative Specialist - Background Investigator to conduct and compile background checks for CMPD applicants. You will interview references, review records, and prepare investigative packages for decision-makers.

Travel may be required to conduct interviews and gather information. Candidates must meet required education/experience, obtain licenses, and maintain confidentiality throughout the process.

Qualifications

• High school/GED with 3+ years related experience or an Associate degree with 1 year related experience.
• Preferred: Associate degree with 3 years in employment background investigations.

Responsibilities

• Conduct background investigations by interviewing employers, coworkers, neighbors, law enforcement, and references.
• Review records from FBI, DOJ, and state/local law enforcement for accuracy and completeness.
• Prepare detailed interview statements and final background packages for supervisors.

Skills

Background investigations

Confidentiality

Attention to detail

Judgment

Discretion

Education

High School/GED + 3 yrs related experience

Associate degree + 1 yr related experience

Tools

KBCOPS

CJ Leads

NCIC checks

Job description

Department: Charlotte-Mecklenburg Police Department Salary: $25.00 - $35.13 Commensurate with Experience Welcome to the City of Charlotte Charlotte is America's Queen City, opening her arms to a diverse and inclusive community of residents, businesses and visitors alike. Here you will find a safe, family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety, health, and quality of life for all residents. Our guiding principles include: Attracting and retaining a skilled and diverse workforce Valuing teamwork, openness, accountability, productivity, and employee development Providing all customers with courteous, responsive, accessible, and seamless quality services Taking initiative to identify, analyze, and solve problems Collaborating with stakeholders to make informed decisions.

Summary

The Human Resources Administrative Specialist - Background Investigator will conduct and compile personal and professional background investigations for employees under consideration for hire within the CMPD. Duties include making recommendations as to background findings.

Major Duties and Responsibilities

Conduct background investigations by interviewing employers, co-workers, neighbors, law enforcement officials, military personnel, members of the candidate’s family, and personal references, which may require travel. Make additional inquiries to assist in determining the credibility of statements. Review completed background interview forms of public safety candidates with each candidate, checking for inconsistencies, errors, omissions, falsifications, and minimum requirements to ensure accuracy and completion before beginning the initial candidate interview. Obtain and review records from Federal Bureau of Investigation, Department of Justice, and State and Municipal law enforcement records, where candidates have resided to determine if the candidate was a witness, victim, suspect, or perpetrator of any crime. Complete the off-boarding process for employees and assist with employee orientation. Prepare detailed and complete interview statements for each person being interviewed to allow a reviewer to draw reasonable and logical conclusions about the prospective candidates. Prepare final background investigation package for presentation to supervisors and staff by organizing all investigative material in accordance with established procedures. Meet regularly with management and/or candidate to keep them apprised of the status of the investigation. Prepare detailed summary of adverse information based upon objective analysis and evaluation of candidate’s background, and interviewee statements, as measured against requirement standards as set forth by the Civil Service Commission if appliable. Complete background packages for review and final recommendation. Assist with records requests, employment verifications, job posting and training. Create and process weekly/monthly/annual reports. Serve as a back-up to the Front Desk for Human Resources Division. Perform other responsibilities as assigned.

Minimum Qualifications

• High School Graduate or General Educational Development (GED) with three (3) years of related experience OR Associate's degree with one (1) year of related experience

Preferred Qualifications

• Associate degree with three (3) years in employment background investigations. Prior work experience in public safety or law enforcement setting.

Licensing/Certifications

• Must possess or be able to obtain a valid Class \"C\" North Carolina driver's license
• Be able to obtain North Carolina State Background Investigator Certification
• Be able to obtain DCI, NCIS, KBCOPS, and CJ Leads certifications.

Knowledge, Skills, and Abilities

Confidentiality laws and issues such as confidentiality of personnel records, and handling requests for information on candidates from operating departments, the public, or the media. Demonstrates the highest levels of discretion, and sound judgement when handling sensitive information and making decisions. Strong attention to detail and accuracy in reviewing, analyzing, and documenting information to ensure thoroughness, consistency, and completeness throughout the background investigation process. Rationales for confidentiality sufficient to ensure the integrity and personal privacy of candidate background investigation file and all information contained therein. Principles and practices of confidentiality are sufficient to recognize actions that may compromise the integrity of investigation or investigation file documents. Various technical specialists available to assist in an investigation and when to request such assistance. Objective symptoms of use of alcohol and commonly used controlled substances, sufficient to recognize when a person may be under the influence. Experience in conducting background investigations. Familiarity with CMPD systems such as KBCOPS, CJ Leads, and modern office technology Background investigations, to include DCI and NCIC checks, AOC checks, driver’s license check.

ADA and Other Requirements

Positions in this class typically require grasping, talking, hearing, seeing, and repetitive motions.

Physical Requirements

Essential and marginal functions may require maintaining physical conditions necessary for sitting, standing, climbing, or walking for extended periods of time Light to moderate lifting and carrying; some crouching, stooping, squatting, crawling, reaching, pushing, and pulling when performing tasks Adequate vision, hearing, and speech required.

Sensory Requirements

Concentrated and attentive use of one or more senses (visual, audio, and other sensory modalities) for proofreading, data entry, and tabulating data. Ability to operate in an environment with frequent interruptions from people and or noises, which in return could result in some level of stress, fatigue, or strain. Comprehensive written information in work-related documents. Ability to hear, understand, and distinguish speech.

Working Conditions

Indoor environment: environment may include noise; work with computers, files, and phones. This job classification description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities and Fair Labor Standards Act (FLSA) designation may vary based on the specific tasks assigned to the position.

Conditions of Employment

The City’s Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes, but is not limited to: reference checks, social security verification, education verification, criminal conviction record check, and, if applicable, a credit history check, sex offender registry and motor vehicle records check. Background checks must be in compliance with all federal and state statutes, such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidate’s written authorization before obtaining a criminal background report, motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports. Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process, candidates may be asked to take a skills test, and/or participate in other assessments. The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, sex, national origin, marital status, age, disability, sexual orientation, political affiliation or on the basis of actual or perceived gender as expressed through dress, appearance, or behavior. Our culture is to serve the community honorably.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees. Click here to learn more about the City of Charlotte's benefits. The City of Charlotte is a drug and alcohol-free workplace.

Our culture

When you join the City of Charlotte, you become part of Team Charlotte - a dedicated group of professionals working together to make a meaningful impact on our community and its future. The City of Charlotte has more than 8,000 employees working across 19 departments to serve close to 1 million residents. From public safety and clean water to transportation, housing and an international airport, our teams deliver essential services to keep Charlotte connected, safe and empowered with opportunity for all. As public servants, we are guided by a clear mission: to be committed to exceptional service every day. No matter the department or role, every team member plays a part in helping our city grow, thrive and meet the needs of those who rely on us. We are a values-driven organization, working collaboratively, acting with integrity and delivering reliable results. We embrace a forward-thinking mindset, encouraging curiosity, innovation and continuous improvement.

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