Administrative Specialist

Elara Caring; Mount Vernon (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation package

Tuition reimbursement for full-time

Advancement opportunities

Health insurance

401(K) with employer match

Paid time off

Holiday pay

Bereavement leave

Job summary

Elara Caring is seeking an Administrative Specialist to be the first contact for visitors and calls, while supporting calendars, records, and office operations. You will help plan events, coordinate vendor visits, and ensure compliance with HIPAA standards.

The role requires a high school diploma and at least 2 years in an Administrative role, with preferred Healthcare environment experience. Reporting to Branch Manager, this position offers growth and competitive benefits.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 2 years as an Administrative Specialist or Administrative Assistant; switchboard experience may substitute for education.
• Personal Care Service environment experience preferred.

Responsibilities

• Greet visitors and direct calls, emails, and inquiries.
• Maintain welcoming reception and provide exceptional customer service.
• Manage calendars, mail, supply inventory, and office expenses.
• Coordinate vendor visits, maintenance, and facility inspections.
• Assist with planning office events, meetings, and branch visits.
• Maintain records, policy binders, and compliance documentation.
• Support leadership with reports, data entry, and special projects.
• Assist caregivers with schedule changes, time entry, and app support when needed.
• Promote Elara Caring’s mission and HIPAA privacy standards.

Skills

Switchboard experience

Organizational skills

Communication skills

Interpersonal skills

Calendar management

MS Office proficiency

Discretion/confidentiality

Education

High school diploma or equivalent

Tools

MS Office

Database software

Job description

At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Administrative Specialist. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers.

To continue to be an industry pioneer in delivering unparalleled care, we need an Administrative Specialist with commitment and compassion. Are you one of them?

Why Join the Elara Caring mission?

• Work in a collaborative environment.
• Be rewarded with a unique opportunity to make a difference.
• Competitive compensation package
• Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost
• Opportunities for advancement
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement

As Administrative Specialist, you’ll contribute to our success in the following ways:

• Serve as the first point of contact by greeting visitors and directing calls, emails, and inquiries
• Maintain an organized and welcoming reception area while providing exceptional customer service
• Manage calendars, mail distribution, supply inventory, and office expenses
• Coordinate vendor visits, routine maintenance, and facility inspections
• Assist with planning office events, meetings, and corporate branch visits
• Maintain accurate records, policy binders, and compliance documentation
• Support leadership with reports, data entry, and special projects
• Assist caregivers with schedule changes, time entry, and app support when needed
• Promote Elara Caring’s mission and uphold HIPAA privacy standards

What is Required?

• High School Diploma or equivalent required. Two years as an Administrative Specialist with switchboard experience may be considered in place of formal education.
• Minimum of 2 years as an Administrative Specialist or Administrative Assistant. (4 years of experience may be considered in place of diploma requirement).
• Personal Care Service environment experience preferred.

Preferred Skills

• Switchboard experience and strong administrative knowledge
• Excellent organizational, communication, and interpersonal skills
• Calendar management and office coordination experience
• Strong MS Office and database software proficiency
• Detail-oriented, with the ability to manage multiple tasks
• Ability to interact with high-level contacts of a sensitive nature
• Knowledge of healthcare industry preferred
• Reliable transportation
• Ability to maintain confidentiality and compliance with company standards

You will report to the Branch Manager/Branch Director.

This is not a comprehensive list of all job responsibilities; a full job description will be provided.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.