Administrative Services Coordinator

The University of Akron; Akron (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition remission

Flexible Work Arrangement

Retirement plans

Life insurance

Job summary

The University of Akron seeks an experienced administrator to lead centralized administrative support for Academic Achievement Programs. You will supervise staff, relieve supervisors of routine duties, and exercise independent judgment on departmental issues.

Direct oversight includes Administrative Assistants and Student staff within the AAP environment. You will coordinate daily activities, manage budgets and procurement, and liaise with IT and HR.

Qualifications

• Minimum 2 years' experience in advanced administrative procedures, preferably with programs/grants.
• Ability to monitor budgets, procurement, and related processes.
• Supervisory experience preferred; strong interpersonal and communication skills.

Responsibilities

• Provide centralized administrative leadership across departmental programs and operations.
• Supervise and train administrative staff and student assistants.
• Research and interpret data to support program decisions and reporting.
• Oversee calendars, meetings, events, and travel arrangements.

Skills

Administrative leadership

Data interpretation

Budget monitoring

Web content management

ERP systems

Education

Bachelor's degree (preferred)

Some college or high school diploma

Tools

Web CMS

ERP system

Databases

Job description

Job Summary

Lead the centralized administrative support function for all Academic Achievement Programs and supervise the administrative and student assistant staff. Provide assistance to supervisors in the administration of departmental programs and activities. Relieve supervisors of routine and non-routine administrative duties. Exercise independent judgment in resolving departmental issues and concerns. Direct supervision of Administrative Assistants and Student staff.

Essential Functions

• Provide centralized administrative leadership across departmental programs by overseeing and coordinating the daily administrative and operational activities in support of departmental programs, grants and services.
• Supervise, assign, and train the work of administrative personnel and student assistants.
• Research, collect and interpret data to provide information, develop programs, make recommendations, and prepare materials.
• Evaluate programs, contribute to decision-making processes, and assist in administering new policies and procedures.
• Manage departmental calendars, organize meetings, coordinate events and travel arrangements.
• Oversee the procurement process for all programs.
• Support departmental budget processes to include monitoring the budgets, tracking expenses, procurement cards and reconciliation of budget materials.
• Maintain up to date information and websites including the coordination, content updates and collaboration with university partners to ensure information remails accurate and up to date for students, families and grant-funded programs.
• Utilize software applications to create correspondence, spreadsheets, reports, and documents in support of departmental programs, grants, and operations.
• Update and maintain databases and filing systems.
• Service as a liaison and provide information for the campus and external community.
• Daily management of AAP Student Center to include scheduling, event logistics, monitoring space usage and ensuing compliance with established guidelines.
• Maintain computer lab within the AAP Student Center that includes maintenance, troubleshooting and inventory management of all computer lab equipment.
• Primary liaison for University IT / Computer Services.
• Maintain highly confidential employee, student files and program/grant files.
• Act as a liaison with Human Resources regarding recruiting and related processes and procedures.
• Interpret policies and procedures and communicate decisions and directives to support staff, faculty, and student assistants.

Additional Position Information

Education

• Requires some college courses or high school diploma and training in related field.
• A bachelor's degree, preferred.

Licenses/Certifications/Requirements

None.

Experience

• Requires a minimum of 2 years' experience in advanced administrative procedures with preferably 2 years monitoring programs, grants and or projects.
• Ability to monitor budgets, project and procurement process. skills.
• Supervisory skills preferred.
• Advanced computer knowledge relating to word processing, spreadsheet, and database software packages.
• A working knowledge or ability to learn web content management software, enterprise resource planning system, and other systems or application used within the department.
• Ability to use and retrieve information from databases to perform daily job duties required.
• Ability to coordinate programs, work in a fast-paced environment, and utilize new technology required.
• Strong interpersonal, problem-solving, and research skills required.
• Ability to maintain and monitor budgets required.
• Effective verbal and written communication skills are required.

Leadership

Direct supervision over nonexempt staff including general scheduling, assigning tasks and monitoring work activities.

Physical Requirements

Job is physically comfortable; individual is normally seated and has discretion about walking, standing, etc. May occasionally lift very lightweight objects.

Working Conditions

Standard working environment with possible minor inconveniences due to occasional noise, crowded working conditions and/or minor heating/cooling or ventilation problems. Near continuous use (>70% of the time) of a video display terminal.

Application Deadline

September 19, 2026

Compensation

The compensation for this position is commensurate with experience.

FLSA Status

United States of America (Non-Exempt)

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.

Benefits and Compensation Package

• medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave.
• In addition, eligible employees and their dependents are provided tuition remission.
• All staff and eligible non-bargaining unit faculty have the option to request a Flexible Work Arrangement (FWA).
• The University of Akron participates in state retirement systems and offers alternative retirement options with competitive employer contributions.
• Optional investment opportunities are available including deferred compensation programs (403(b) and 457(b)).

University Culture

The University of Akron empowers our people to flourish by delivering an applied and community-connected educational experience and cultivating research excellence. Leveraging our passion and expertise, we create innovative academic opportunities, support the well-being of our students and employees, and prioritize community embeddedness and engagement to impact lives through transformative experience. Through this focus, UA aspires to be the leader in community-focused higher education. The University of Akron is a lifelong learning partner, recognizing and valuing diverse learning experiences and combining traditional classroom experiences with innovative and robust approaches. As Zips, we prioritize the well-being of our students and employees, cultivate a culture and community where all can flourish, and act as responsible stewards of our resources and infrastructure by leveraging data to differentiate our processes and systems. We leverage our urban campus as a responsive and reliable partner to identify and meet the needs of the region. We intentionally contribute to economic and workforce development and civic life through research, innovation and engagement to provide community-embedded experiential learning opportunities that will enhance the UA experience for all students. We welcome candidates who are passionate about shaping and inspiring the next generation of thinkers, experts, artists and leaders. For more information about The University of Akron or the Akron community please visit our About UA page.