Lead Business Intelligence Analyst

The University of Akron; Akron (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Tuition remission

Flexible Work Arrangement

Job summary

The University of Akron is seeking an experienced analyst to manage ad hoc data requests and lead institutional research activities. The role involves supervising staff, designing queries and analytics, and integrating campus data into planning projects.

Candidates should have a CS/Data Analytics degree and 4+ years in database analysis, with strong SQL or Python/R/SAS skills and experience in higher education reporting.

Qualifications

• Bachelor's degree in CS/Data Analytics or related field plus 4 years' experience analyzing databases with SQL or similar languages.
• 2 years' experience in Institutional Research or equivalent in higher education analytics.
• 2 years' experience using statistical and database tools (Access, Excel, Oracle) in higher education analytics.

Responsibilities

• Manage ad hoc information requests with complex extractions, analyses, and reporting.
• Supervise staff, assign work, and monitor progress.
• Serve as primary contact for university data requests and develop queries, analytics, and reports.
• Integrate campus and external data into analyses and planning projects.
• Produce dashboards and reports to support strategic decision-making.
• Identify data gaps and improve data presentation and reporting.
• Collaborate with analysts across Planning, Strategy and Insights and campus.
• Provide advice and training to other analysts.

Skills

SQL

Python

R

SAS

Institutional Research

Education

Bachelor's degree in Computer Science/Data Analytics

Tools

Access

Excel

Oracle

Job description

Duties

Managing the ad hoc requests for information and analysis, which may require complex extractions, analyses, and reporting/visualization of information contained within institutional databases, surveys, and external information. Supervising other staff working within the department providing oversight, guidance, and mentoring. Assigning work to supervised staff and monitoring progress on tasks. Serving as primary access point for internal and external requests for university information and in the design and development of recurring and ad hoc queries, analytics and reporting objects. Actively integrates campus, departmental and relevant external data into analysis, research, and planning projects. Regularly engages in institutional data analysis and produces reports and information that support strategic decision-making. Assesses existing data using sophisticated statistical techniques to predict and forecast likely future outcomes and prepares appropriate tabular, text and interactive visualization reports. Synthesize complex issues and present them via dashboards and reports in a creative and nontechnical manner. Supports requests, priorities, and procedures for improving data presentation, reporting, special projects, and links with external sources. Maintaining working knowledge of critical systems and data sources; serving on various university institutional and governance groups and bodies. Keeping current on emerging trends and directions in data reporting and database administration. Provides high-quality data and analyses, identifies gaps in reporting needs and additional data required. Works collaboratively with other analysts from Planning, Strategy and Insights, and across campus. Utilizes creative presentation techniques to gain interest in analyses that advance decision making and support implementation of projects, programs, and new initiatives. Provides advice and training to other analysts.

Requirements

• Bachelor's degree in Computer Science/Data Analytics, or related discipline and 4 years' experience analyzing databases using SQL (or other query languages such as Python, R, SAS).
• 2 years' experience in Institutional Research, completing higher education state/federal compliance reports, or advanced analytic reporting in a higher education environment (some examples include: creating institutional dashboards which analyzing higher educational data and trends or providing data and analytics for accreditation).
• 2 years' experience utilizing statistical and database management software (such as Access, Excel, Oracle, or related) to assist in Institutional Research, state/federal compliance reporting, or advanced analytic reporting in a higher education environment.

Compensation

The compensation for this position is commensurate with experience.

Application Deadline

October 1, 2026.

FLSA Status & Union Affiliation

FLSA Status (exempt/nonexempt): United States of America (Exempt) Union Affiliation (if applicable):

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.

University Culture

The University of Akron empowers our people to flourish by delivering an applied and community-connected educational experience and cultivating research excellence. Leveraging our passion and expertise, we create innovative academic opportunities, support the well-being of our students and employees, and prioritize community embeddedness and engagement to impact lives through transformative experience. Through this focus, UA aspires to be the leader in community-focused higher education. The University of Akron is a lifelong learning partner, recognizing and valuing diverse learning experiences and combining traditional classroom experiences with innovative and robust approaches. As Zips, we prioritize the well-being of our students and employees, cultivate a culture and community where all can flourish, and act as responsible stewards of our resources and infrastructure by leveraging data to differentiate our processes and systems. We leverage our urban campus as a responsive and reliable partner to identify and meet the needs of the region. We intentionally contribute to economic and workforce development and civic life through research, innovation and engagement to provide community-embedded experiential learning opportunities that will enhance the UA experience for all students. We welcome candidates who are passionate about shaping and inspiring the next generation of thinkers, experts, artists and leaders. For more information about The University of Akron or the Akron community please visit our About UA page.

Benefits

The University of Akron offers a competitive total compensation package comprised of a competitive salary and comprehensive benefits for eligible employees including medical, dental, vision, short and long-term disability, life insurance, and paid leave of absences including time off for illness, vacation, and maternity or paternity leave. In addition, eligible employees and their dependents are provided tuition remission. All staff and eligible non-bargaining unit faculty have the option to request a Flexible Work Arrangement (FWA). The University of Akron participates in state retirement systems and offers alternative retirement options with competitive employer contributions. Optional investment opportunities are available including deferred compensation programs (403(b) and 457(b)). Please visit our benefits home page for more information.