Administrative Services - Clerk, General II

Ampcus, Inc; Baltimore (MD); Hybrid; USD 35,000 - 50,000; Full time

Job summary

A leading consulting firm is seeking an Administrative Services - Clerk, General II in Baltimore, MD. Responsibilities include performing various clerical duties, data entry, and assisting with administrative matters. Ideal candidates will have a High School Diploma or GED, 2 years' experience in a clerical role, and proficiency in Microsoft Office. Strong time management and communication skills are essential. This position offers a hybrid work model, promoting a supportive work environment.

Qualifications

• 2 years' experience in an administrative, clerical, or operations role.
• Ambulatory Practice Experience is required.
• Must be able to perform essential duties satisfactorily.

Responsibilities

• Perform clerical duties, such as sorting and filing records.
• Gather, compile, and verify information for data entry.
• Assist in administrative matters including scheduling and complaints.
• Provide training for new hires and temporary staff.
• Assess quality of work by section clerks.

Skills

Proficient in Microsoft Office applications

Strong time management skills

Excellent written communication

Excellent verbal communication

Adept at learning new technologies

Education

High School Diploma or GED

Job description

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Administrative Services - Clerk, General II. Location: Baltimore, MD (Hybrid).

Purpose

• Performs a variety of clerical duties, such as sorting and filing correspondence, invoices, receipts, or other records.
• Collect information for specified report formats. Maintain files, posting records, compiling statistical data, making and checking calculations, preparing and sorting mail, proofreading, completing forms and checking for accuracy, answering telephones, and simple typing.
• Assist with training of clerical staff and serve as lead clerical support.

Essential Functions

• 30% Gathers, complies, and verifies information and performs data entry.
• 20% Follows clearly detailed procedures in completing several repetitive clerical steps performed in a prescribed or varied sequence, such as data entry, filing, operating basic office equipment (i.e. photocopier, facsimile, multi‑line phone/voicemail systems, and minimal computer programs).
• 20% Assists in a variety of administrative matters including, but not limited to, verifying statistical reports for accuracy and completeness, compiling information, scheduling, and handling and adjusting complaints.
• 20% Provides the training for new hires and temporary staff for the clerical unit. Required to work closely with the department's leadership team to keep abreast of procedure changes and communicate such to team members.
• 10% Accurately assesses the quality of work by section clerks, enters the quality data results in the work management system, provides supervisor with weekly and monthly statistical reports.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Preferred Qualifications

Knowledge, Skills, and Abilities (KSAs)

• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Proficient in Microsoft Office applications.
• Strong time management and organizational skills.
• Excellent communication skills both written and verbal.

Education Level

• High School Diploma or GED.

Required experience

• Ambulatory Practice Experience.

Experience

• 2 years' experience in an administrative, clerical, or operations role.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

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