ADMINISTRATIVE SERVICES ASSISTANT 2* - 11102026-82586

State of Tennessee; Knoxville (TN); On-site; USD 44,000 - 55,000; Full time

Job summary

State of Tennessee in Knoxville seeks an Admin Services Assistant to support district operations with a focus on budget development, contract monitoring, personnel administration, procurement and reporting. Under general supervision, you will prepare records, liaise with the public and other departments, explain procedures and regulations, and enforce policies.

This is a working level role with potential to train staff.

Qualifications

• Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to one year of full-time professional staff administrative and/or analytic experience.
• Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional, para-professional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.
• Substitution of Education for Experience: Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis.

Responsibilities

• Performs a variety of general staff administrative duties to support program operations.
• Prepares, reviews, and maintains records and reports to ensure accuracy, completeness, and adherence to standards.
• Serves as liaison between the agency and the general public, persons in other state departments and divisions, officials, and entities outside the organization in order to explain matters of procedure and regulation.
• Interprets and enforces existing policies and methods. Analyzes pertinent policies and procedures to make recommendations for improvements.
• Prepares and reviews operating budgets to determine agency needs. Conducts grant administration and monitoring to ensure compliance with grant requirements.
• Conducts research in one or more of the following areas to obtain relevant information: fiscal, economic, non-technical legal, legislative, and publications.
• Performs human resources administration in one or more of the following areas: employee relations, EEO, recruitment, employee development, and training.
• May make work assignments to staff in order to achieve agency objectives. May train less experienced staff.

Education

Bachelor's degree or higher

Tools

Personal Computer

Telephone

Copy Machine

Scanner

Calculator

Job description

State of Tennessee Job Information

Opening Date/Time 11/10/2026 12:00AM Central Time

Job Information

State of Tennessee Job Information

Opening Date/Time 11/10/2026 12:00AM Central Time

Closing Date/Time 11/23/2026 11:59PM Central Time

Salary (Monthly) $3,667.00 - $4,578.00

Salary (Annually) $44,004.00 - $54,936.00

Job Type Full-Time

City, State Location Knoxville, TN

Department Transportation

LOCATION OF (2) POSITION(S) TO BE FILLED: DEPARTMENT OF TRANSPORTATION, KNOX COUNTY

These positions are located in Region 1 - District 18 & District 19 Operations - Administration Section

Qualifications

Education and Experience:

Graduation from an accredited college or university with a bachelor's degree AND experience equivalent to one year of full-time professional staff administrative and/or analytic experience.

Substitution of Experience for Education:

Qualifying full-time increasingly responsible sub professional, para-professional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Substitution of Education for Experience:

Additional graduate coursework in public administration, business administration, or other acceptable field may be substituted for the required experience, on a year-for-year basis.

OR

One year of professional administrative services experience with the State of Tennessee.

Necessary Special Qualifications:

None.

Overview

Under general supervision, is responsible for staff administrative work of average difficulty in support of line operations; and performs related work as required. This is the working level in the Admin Services Assistant sub-series and work includes a variety of assignments such as: budget development and maintenance; contract development and monitoring; personnel administration; research; planning; information compilation and dissemination; procurement and property administration; grant proposal review and monitoring; forms design; and report and correspondence preparation. This class differs from that Admin Services Assistant 1 in that incumbents of the latter function in an entry level capacity under immediate supervision. This class differs from that of Admin Services Assistant 3 in that incumbents of the latter perform work of greater scope and complexity and have more responsibilities for developing, implementing, and enforcing policies and procedures and often supervise incumbents in this class.

Responsibilities

• Performs a variety of general staff administrative duties to support program operations.
• Prepares, reviews, and maintains records and reports to ensure accuracy, completeness, and adherence to standards.
• Serves as liaison between the agency and the general public, persons in other state departments and divisions, officials, and entities outside the organization in order to explain matters of procedure and regulation.
• Interprets and enforces existing policies and methods. Analyzes pertinent policies and procedures to make recommendations for improvements.
• Prepares and reviews operating budgets to determine agency needs. Conducts grant administration and monitoring to ensure compliance with grant requirements.
• Conducts research in one or more of the following areas to obtain relevant information: fiscal, economic, non-technical legal, legislative, and publications.
• Performs human resources administration in one or more of the following areas: employee relations, EEO, recruitment, employee development, and training.
• May make work assignments to staff in order to achieve agency objectives. May train less experienced staff.

Competencies (KSA's)

Competencies

• Customer Focus
• Nimble Learning
• Business Insight
• Communicates Effectively
• Action Oriented

Knowledge

• Administrative and Management
• Economics and Accounting
• Customer and Personal Service
• Clerical
• Personnel and Human Resources

Skills

• Active Learning and Listening
• Coordination
• Critical Thinking
• Judgment and Decision Making
• Time Management

Abilities

• Written Comprehension
• Deductive Reasoning
• Inductive Reasoning
• Problem Sensitivity
• Information Ordering

Tools & Equipment

• Personal Computer
• Telephone
• Copy Machine
• Scanner
• Calculator