Administrative Services Assistant

University of Kentucky; Lexington (VA); On-site; USD 25,000 - 39,000; Full time

Job summary

The University of Kentucky is hiring an Employment Compliance Coordinator to support a range of employment compliance duties in the HR Solution Center, Lexington, KY. The role emphasizes I-9 processing, E-Verification, CDL program administration and poster compliance.

The position requires AA and 4+ years of related experience, with strong customer service and data reporting skills across HR systems.

Qualifications

• Customer Service and technical support experience in a fast-paced environment preferred.
• Experience communicating with staff, faculty and applicants from diverse backgrounds.
• Ability to maintain confidentiality and deliver accurate, timely information.

Responsibilities

• Verify all I-9 forms are completed accurately and monitor expiration dates.
• Manage CDL program administration and require and coordinate driver trainings.
• Ensure posters and compliance programs are up to date and act as primary contact for rehiring processes.
• Provide technical support and system training for hiring managers and staff.

Skills

Access & SQL Reporting

Excel

Word

Education

AA

Tools

SAP (BW & HR)

People Admin: Integrated Employment System (IES)

Job description

Posting Details

• Job Title Administrative Services Assistant
• Requisition Number RE55845
• Working Title Employment Compliance Coordinator
• Department Name 3J520:Human Resources Solution Center
• Work Location Lexington, KY
• Grade Level 42
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• Salary Range $17.76-28.43/hour
• Type of Position Staff
• Position Time Status Full-Time
• Required Education AA
• Required Related Experience 4 yrs
• Required License/Registration/Certification None
• Physical Requirements The essential job functions of this position require you to: communicate and work cooperatively with staff, faculty and applicants from diverse backgrounds; abide by University guidelines; maintain confidentiality; prioritize and manage work effectively; provide exceptional customer service; complete work with interruptions; ensure work is detailed, accurate and completed in a timely manner; perform work in a sedentary position, utilizing computer, keyboard, mouse and telephone the majority of the day; and work successfully in a team as well as independently.
• Shift Days; Monday – Friday, 7:30 am – 4:30 pm; will include occasional evenings & weekends per business needs.
• Deadline to Apply 09/30/2026
• Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Job Summary

This position will contribute largely to the compliance of various hiring processes and supporting the University of Kentucky’s talent management system. Specific responsibilities include:

Employment Verification

Verify all I-9 forms are completed accurately. Monitor I-9 expiration dates by running reports and notifying effected departments in advance of the expiration date. Facilitate I-9 renewal process and separate employees who I-9 documentation expires. Collaborate with Human Resources Compensation to resolve any I-9 issues. Maintain close communication with the International Center and the United States Citizenship and Immigration Services (USCIS). Be subject expert on I-9 process and conduct training sessions on an as-needed basis. Coordinate and complete E-Verification process for employees assigned to specific federal contracts.

Commercial Driver’s License (CDL) and Random Screening Compliance

Serves as main contact for daily administration of the CDL program. This includes completing pre‑employment screenings, maintaining the driver qualification files with up‑to‑date records, completing random screens and managing the new driver training program. Work with CDL program administrator in order to stay current on new state and federal laws. In addition, provide random screening support for UK departments as required.

Employment Compliance

Ensure the university has all of the appropriate and updated posters posted and order replacement posters as necessary. Additionally, this position will serve as the primary point of contact for the rehire consideration process and other compliance programs.

Technical Support/Customer Service

Provide excellent customer service to applicants, prospective new hires, and hiring managers by answering HR questions as well as providing detailed information regarding the University’s employment compliance requirements via phone, email and face‑to‑face interactions. In addition, provide technical support including approving new hiring manager user accounts, conducting system trainings and providing guidance on the proper hiring processes. Will also make corrections to errors discovered in the system by submitting support tickets to vendor and provide back‑up system administration in the absence of the Employment Compliance Supervisor.

Education and Communication

Maintain/update I-9 guides as well as all appropriate customer service Standard Operating Procedures (SOPs) to ensure all new practices and services are documented. Create educational content to update employment’s website that effectively shares the process and compliance for 1) Employment Eligibility including both the I‑9 process and any required E‑Verification procedures; 2) Commercial Driver’s License (CDL) program, 3) Employment Law posters; and 4) University of Kentucky’s rehire consideration process.

Data and Information Management

Build and run custom reports using MySQL, Microsoft Access, and other online reporting tools. Analyze resulting data extracts in order to determine how to organize raw data into a user-friendly format. Constantly review and analyze data available to see if it could be beneficial to HR leadership, Employment team, and/or HR customers.

Skills / Knowledge / Abilities

Access & SQL Reporting, SAP (BW & HR), Excel, Word, & People Admin: Integrated Employment System (IES)

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Customer Service and technical support experience in a fast-paced environment preferred.

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre‑employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.