Administrative Service Assistant

Software Technology, Inc.; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Software Technology, Inc. in Nashville seeks an administrative support professional to handle reports, forms, and project logistics.

You will maintain SharePoint and databases, assist with newsletters and social posts, and ensure compliance with policies.

Qualifications

• Associate's degree and one year of professional staff administrative experience.
• Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional or paraprofessional.

Responsibilities

• Provide administrative support including preparation of reports, forms, and administrative tasks related to project logistics.
• Assist in the creation and print requisition of handouts and forms.
• Perform administrative duties including typing, word processing, and general office support.
• Provide support to the Communications & CQI Manager; maintain and update SharePoint, H: Drive, and other databases as assigned.
• Assist in the creation and submission of social media posts.
• Assist in the compilation and distribution of a quarterly internal newsletter.
• Conduct semi-annual reviews of relevant webpages and handouts, recommending updates as applicable.
• Assist in surveying staff and program participants to develop and implement process changes that support continuous improvement.
• Ensure that all administrative processes adhere to state and federal policies, rules, and regulations.

Skills

Microsoft Office

Communication skills

Organization skills

Independent work

Education

Associate degree

Tools

Canva

Adobe Creative Suite

Allyant Common Look

Job description

Key Responsibilities:

• Provide administrative support including preparation of reports, forms, and administrative tasks related to project logistics.
• Assist in the creation and print requisition of handouts and forms.
• Perform administrative duties including typing, word processing, and general office support.
• Provide support to the Communications & CQI Manager; maintain and update SharePoint, H: Drive, and other databases as assigned.
• Assist in the creation and submission of social media posts.
• Assist in the compilation and distribution of a quarterly internal newsletter.
• Conduct semi-annual reviews of relevant webpages and handouts, recommending updates as applicable.
• Assist in surveying staff and program participants to develop and implement process changes that support continuous improvement.
• Ensure that all administrative processes adhere to state and federal policies, rules, and regulations.

Minimum Requirements:

Education: Associate's degree AND experience equivalent to one year of increasingly responsible full-time professional staff administrative experience. Substitution of Experience for Education: Qualifying full-time increasingly responsible sub professional or paraprofessional.

Desired Qualifications:

• Ability to communicate effectively both orally and in written communications.
• Must be detail-oriented and highly organized with the ability to work independently with minimal supervision.
• Must have the ability to work and communicate effectively with peers, superiors, subordinates, agency personnel, and external contacts.
• Must have working knowledge of Microsoft Office Programs (Word, Excel, PowerPoint, SharePoint, Outlook, etc.).
• Experience with creative tools like Canva, Adobe Creative Suite, and similar programs is preferred.
• Experience with document remediation software like Allyant Common Look and similar programs as well as familiarity with ADA-accessibility practices is preferred.