Administrative Sales Support Specialist

Sunsrce; Matthews (NC); On-site; USD 40,000 - 52,000; Full time

Job summary

Carotek, a SunSource company, is seeking an administrative support professional to assist the Mechanical Products Division Sales staff in Matthews, NC. The role focuses on processing product orders, coordinating with shipping and accounting, and maintaining accurate records.

Responsibilities include inventory management, purchase order generation, report creation, vendor communications, and front desk duties as needed. Strong organizational skills and attention to detail are essential.

Qualifications

• Associate degree or 3–5 years related experience in industrial distribution.

Responsibilities

• Stock orders and manage inventory with inside team and warehouse/purchasing managers.
• Learn and operate portals and generate purchase orders.
• Coordinate between shipping and accounting on receipt errors and pricing.
• Review vendor order acknowledgements and update orders in P21.
• Generate weekly open order reports and sales reports.
• Provide administrative support to sales staff and document control.
• Assist with order entry by entering product code, serial number, quantity, price.
• Maintain filing and record-keeping; QA compliance.

Skills

Administrative support

Data entry

Report generation

Vendor coordination

Education

Associate degree

Tools

P21 software

Job description

Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronicsand municipal products. www.carotek.com

SUMMARY

Performs a variety of duties to provide outstanding service and support to our customers and Mechanical Products Division Sales staff. Within established procedures performs a variety of administrative support functions to receive, process and complete product orders according to customer specifications by performing the following broad range of duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Stock orders/inventory management- working with the inside team, the warehouse manager/purchasing manager
• Working/learning various portals and purchase order generation
• Coordinate between shipping/ accounting on receipt errors/pricing
• Receive vendor order acknowledgement, update purchase orders /orders in P21 dates/pricing and communicate changes with Inside
• Sending a weekly open order report and generating reports for salesmen as requested
• Document control- scanning, filing, organizing
• Receptionist duties when necessary- lunch coverage for a week once a month then as needed in front desk receptionist absence/paid time off
• Provides administrative support to Outside and Inside Sales staff which may include generating various reports, composing routine correspondence, etc.
• Receives and reviews product purchase orders to ensure terms and conditions are correct, prepares and issues order confirmations to all appropriate parties;
• Performs order entry functions by accurately inputting product code, serial number, quantity, price, discount and other pertinent information into the computer system
• Contacts manufacturer and supplies tracking information when requested
• Maintains stocked inventory status and prepares monthly reports
• Maintains appropriate supplies for timely and accurate issuance
• Organizes and maintains file systems, files correspondence and other records
• Follows established Quality Assurance programs
• Communicates with co-workers, management, customers and others in a professional and courteous manner

EDUCATION and/or EXPERIENCE

Associate's degree from a two-year college; or three to five years related experience in industrial distribution. Or equivalent combination of education and experience.

Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [e-mail] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).