Administrative Representative (Phone Operator/Cashier)

Enterprise Holdings; Orlando (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking an Administrative Representative to join their dynamic team at the Orlando Airport. This role focuses on providing exceptional customer service and administrative support, ensuring smooth operations within the office. With a commitment to employee development and a culture that prioritizes customer satisfaction, this opportunity offers a rewarding career path. The ideal candidate will thrive in a fast-paced environment and enjoy the challenge of multitasking while maintaining high-quality standards. If you're ready to take your career to the next level, this position could be your next big step!

Benefits

Paid time off

Health Benefits

Employee discounts

401k retirement plan

Training and development

Qualifications

• 1+ year experience in customer service and office administration.
• Basic understanding of PC and Microsoft Office required.

Responsibilities

• Respond to customer inquiries and handle calls appropriately.
• Maintain files and assist with new employee orientation paperwork.

Skills

Customer Service

Office Administration

Cash Handling

Microsoft Office

Education

High School Diploma or G.E.D.

Tools

PC

Microsoft Office Products

Job description

Overview

Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development. We are a multi-billion dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions. Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.

National and Alamo has an exciting opportunity for an Administrative Representative (Phone Operator/Cashier). The Administrative Representative provides support for administrative tasks required in the respective city and/or region office. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

We offer:

• Paid time off
• Health Benefits
• Employee discounts
• 401k retirement plan
• Training and development

This position is located at the Orlando Airport (zip code 32827).

This position pays $15.00 / hour ($15.50 / hour after 4pm).

Apart from religious observation, interested candidates must be able to work the following full-time (40 hour/week) shift schedule, including holidays:

• Shift: Friday - Tuesday: 3pm-11pm, Wed/Thu: OFF

Responsibilities

• Respond appropriately to all customer inquiries and calls. Answer telephone and take messages accordingly. Direct incoming calls appropriately.
• Type reports and correspondence, copy and collate materials and receive, distribute and prepare mail.
• Establish and maintain centralized files; this may include such things as employee files, tracking vacation/sick time and time cards.
• Distribute new employee orientation materials and assist with the completion of required paperwork.
• Provide support on special projects such as title registration, fleet maintenance, maintenance tracking on vehicles, turnback recording, etc., as required.
• Order supplies and forms to maintain adequate supplies; may include supplier, vendor and repair services contact. Maintain copy and fax machines.
• Make travel arrangements as needed.
• Cash control; handle cash and prepare deposits.

Qualifications

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Minimum 1 year experience handling basic customer service and office administration functions.
• Minimum 1 year cash handling experience.
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record