Administrative Receptionist

Intertek; Deer Park (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Intertek is seeking an Administrative Assistant - Receptionist on site at our Deer Park, TX facility. You will handle front desk tasks, assist with customer invoicing, and support the Billing Coordinator in a fast-paced environment.

Ideal candidates have at least two years in a busy office, strong data-entry, and excellent communication. This role runs 8 am–5 pm CDT, Monday through Friday, with competitive benefits including medical, 401(k), and PTO.

Qualifications

• High School diploma or equivalent.
• Two or more years’ experience in a fast-paced office environment.
• Must be detailed-oriented and able to prioritize workloads.
• Strong verbal and written communication skills.
• Proficient in MS Office and data entry.
• Ability to maintain accuracy with frequent interruptions.

Responsibilities

• Ensuring that all phone calls are answered within two rings.
• Greet guests and maintain front desk appearance.
• Bill customer invoices for work performed and support billing team.
• Maintain high data-entry accuracy and update listings.
• Distribute mail and manage office supplies and break room.
• Prepare overnight packages and manage shipping needs.
• Maintain and update phone, mail, and email listings.
• Support operations and laboratory staff to ensure billing details are covered.
• Review billing with operations to correct discrepancies.

Skills

Telephone skills

Verbal and written communication

MS Office proficiency

Education

High School diploma or equivalent

Tools

MS Office

Job description

Administrative Assistant -Receptionist - Onsite

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking an Administrative Receptionistto join our Caleb Brett team, on site, at our Deer Park facility. This is a fantastic opportunity to learn and grow a versatile career in the Inspection and Testing business, with Intertek, a Global and Award-winning leader in the ATIC Industry!

Intertek Caleb Brett provides specialized Cargo inspection and analytical assessment services to the oil and gas, chemical and other commodities markets. With a global network of laboratories, 24/7 availability, and more than 130 years of exceptional customer service, our customers receive independent inspection and testing with industry-leading customer service.

Intertek / Caleb Brett is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life.

What are we looking for?

This position is responsible for overseeing the administrative and front desk responsibilities of the Deer Park branch, as well as assisting with the billing of customer invoices. This position reports directly to the Billing Coordinator

Shift/Schedule: 8 am to 5 pm CDT, Daily, Mon Thru Fri

Salary & Benefits Information

In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

What you’ll do:

• Ensuring that all phone calls are answered within two rings
• Maintaining the utmost client and staff satisfaction
• Maintaining a high degree of accuracy in data entry
• Responsible for maintaining order and supplies of the break and supply rooms
• Maintain and update phone, mail, and email listings
• Greet guests
• Ensure break room supplies – coffee, paper towels, etc are fully stocked.
• Maintain order of kitchen and supply room
• Distribute incoming and outgoing mail
• Prepare overnight packages
• Managing the employee birthday and anniversary recognition program
• Filing of all paperwork accurately and in a timely manner
• Perform other duties as required
• Full understanding of billing policies and procedures. Assists department manager in implementing new or updated policies
• Bill customer invoices for work performed
• Work with Operations and laboratory staff to ensure all details are covered in the billing
• Review with Operations and laboratory to correct any discrepancies
• Keep current on all billing

This position outline is a general guideline and does not represent all encompassing details. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties.

Minimum Requirements & Qualifications:

• High School diploma or equivalent
• Two or more years’ experience in a fast-paced office environment
• Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
• Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
• Ability to communicate and interact effectively in verbal, written and presentation formats
• Must have good telephone skills
• Must possess the fundamental technical and administrative skills required to perform customer billing job duties
• Must be able to perform work with minimal errors as this work will include computer data entry
• Must be able to work with constant interruptions
• Computer skills, especially familiarity with MS Office applications, are necessary
• Must be able to operate office machines including, Computer, Calculator, Copier, and Fax Machine
• Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work

Preferred Requirements & Qualifications:

• Administrative Support in a large office environment preferred
• Experience with a computerized billing system helpful preferred

Intertek: Total Quality. Assured.

Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth.

Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed.

We Value Diversity

Intertek’s network of phenomenal peopleare our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

For individuals with disabilities who would like to request accommodation, or who need assistance applying, please email [e-mail] or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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