Administrative Program Coordinator - Two Rivers (Minneapolis)

Touchstone Mental Health; Minneapolis (MN); On-site; USD 33,000 - 34,000; Full time

Job summary

Touchstone Mental Health in Minneapolis, MN seeks an Administrative Program Coordinator for Two Rivers to support client services and program operations. The role is full-time with daytime hours; starting pay $24.00–$25.00 per hour, based on qualifications.

Responsibilities include administrative support, admissions, insurance processing, and record-keeping for the program. Ideal candidates have 1–2 years of administrative experience and experience supporting adults with mental illness.

Qualifications

• One to two years of experience providing administrative support.
• One to two years of experience supporting adults with mental illness.
• Experience with insurance carriers and medical assistance strongly preferred.
• Must be a Mental Health Rehabilitation Worker or Mental Health Practitioner per DHS requirements.

Responsibilities

• Establish supportive and motivational relationships with clients.
• Provide rehabilitative interventions and de-escalate mental health crisis as needed.
• Assist with client admissions.
• Post insurance information in electronic health record for billing purposes.
• Facilitate requests and receipt of treatment authorizations from insurance companies.
• Track office supplies and order supplies as needed staying within the program budget.
• Maintain program records and compile program data as directed by the program director and/or admissions supervisor.
• Answer and screen telephone calls from residents, family members, and community members.
• Welcome visitors meeting with residents and/or staff members.
• Assist residents with questions about programming, staff availability, transportation, food service options, etc.

Skills

Administrative support

Mental health support

Communication skills

Record keeping

Job description

Administrative Program Coordinator - Two Rivers (Minneapolis)

Two Rivers Full-Time 1.0 Minneapolis, MN, US

Starting Pay: $24.00 to $25.00 based on qualifications
Location: Minneapolis, MN

Schedule: Monday through Friday, daytime hours

• Establish supportive and motivational relationships with clients
• Provide rehabilitative interventions and de-escalate mental health crisis as needed
• Assist with client admissions
• Post insurance information in electronic health record for billing purposes
• Facilitate requests and receipt of treatment authorizations from insurance companies
• Track office supplies and order supplies as needed staying within the program budget
• Maintain program records and compile program data as directed by the program director and/or admissions supervisor
• Answer and screen telephone calls from residents, family members, and community members
• Welcome visitors meeting with residents and/or staff members
• Assist residents with questions about programming, staff availability, transportation, food service options, etc.
• One to two years of experience providing administrative support required
• One to two years of experience supporting adults with mental illness required
• Experience with insurance carriers and medical assistance strongly preferred
• Must be a Mental Health Rehabilitation Worker or Mental Health Practitioner per DHS requirements

Touchstone Mental Health Mission and Values: Touchstone Mental Health provides innovative, person-centered services that foster hope, health and wellbeing.

• Dignity and respect are cornerstones of all our interactions.
• Diversity, equity and inclusion create a welcoming culture that reflects compassion and embraces differences.
• Innovation, excellence and collaboration in our work helps us set the standard for mental health services and assures safe and affordable housing for the people we serve.
• Person-centered approaches ensure that all people have the right to make informed choices about their lives.

Touchstone Mental Health is an Equal Opportunity Employer and is committed to building and maintaining a diverse staff that is representative of the communities we serve and live in. People of color and LGBTQ-Identified individuals are strongly encouraged to apply.