Administrative Program Assistant

Caring Connection; Benton Harbor (MI); On-site; USD 28,000 - 38,000; Full time

Job summary

Caring Connection is seeking an Administrative Program Assistant to provide personal care for participants and to support the Adult Day Service Manager with clerical duties and quality improvement projects.

The role includes opening/closing, room setup, data entry, and assisting with admissions and daily activities. Candidates should have a high school diploma and experience with dementia patients; drivers with reliable transportation are preferred.

Qualifications

• High school diploma required; associate’s degree preferred or two years’ experience.
• Experience with elderly, handicapped, or dementia patients preferred.
• Reliable transportation to work.
• Must pass background checks and TB screening as per policy.
• Valid driver’s license and proof of vehicle insurance.

Responsibilities

• Open and close the premises and set up rooms for daily program.
• Assist with record keeping, data entry, filing and reports.
• Lead daily activities and supervise meals and snacks.
• Assist clients with arrival/departure and mobility aids.
• Monitor safety and communicate with supervisor; report any unusual behaviors.

Skills

Reliable transportation

Team player

Elderly/dementia care experience

Communication skills

Education

High school diploma

Associate’s degree or 2 years’ experience

Job description

Description

The Administrative Program Assistant will provide personal care for participants in the program, and assist the Adult Day Service Manager with a variety of clerical duties, and quality improvement projects.

Requirements

Administrative Duties

• May open and close the premises.
• Sets up room for daily program.
• Maintains neatness and order in rooms.
• Assist with record keeping, data entry, filing and completing various reports
• Use Microsoft Office products and Program specific software.
• Complete documentation for inquiry related calls.
• Participate in program meetings, case reviews, and internal audit/quality improvement projects.
• Assist with the admission process
• Monitor clients’ safety and whereabouts, including observation of the front door.
• Pick up and sort mail.

Program Assistant Duties

• Assist clients in arriving and leaving program site. Including removal of coats, assisting with walkers and wheelchairs.
• Organizes, prepares, and helps distribute lunch and snacks.
• Leads daily activities on a regular basis, including exercise, AM and PM groups.
• Socializes with clients.
• Report unusual behavior of clients (disposition, wandering)
• Toilets Clients per client’s individual care plan.
• Informs Supervisor of all schedule changes within an appropriate amount of time, i.e., calls in sick as soon as possible.
• Communicates in an appropriate manner with clients, caregivers, and volunteers. Cleans up after activities, returning items to the proper location in supplies closet.
• Daily documentation of activities, behaviors and toileting schedule.
• Maintain cooperative work relationships.
• Able to work with a minimum of supervision.
• Ability to exercise sound judgment in emergencies
• Assisting confused clients to and from the vehicle.
• Ability to successfully complete a certified first aid and CPR class and to correctly apply training to clients as required.
• Other duties as assigned.

Qualifications:

• High school diploma required, Associate’s degree preferred or two years’ experience, and demonstrable aptitude in working with individuals affected by Alzheimer's disease and related dementias.
• Reliable transportation to work.
• Must be responsible and work well with others.
• Experienced in working with the elderly, handicapped, or dementia patients is preferred

Minimum Education and Experience:

• High school diploma required, Associate’s degree preferred or two years’ experience
• Prior experience working with clients with special need preferred

Special Conditions of Employment:

• Valid Driver’s License, a working motor vehicle, and proof of current vehicle insurance.
• Undergo and successfully pass a State of Michigan LIEN Check and Central Registry Clearance.
• Negative TB assessment upon hire with follow-up TB tests as required by Caring Connection policy.
• Undergo a background check with no recent felony convictions and no abuse/neglect convictions.