Administrative Professional - Growth, Training & Impact

Northwest Exterminating; Ringgold (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Maternity leave

Life insurance

401(k) with company match

Employee stock purchase plan

Paid vacation

Paid holidays

Paid sick leave

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating in Ringgold, GA is seeking an Administrative Professional to support our service team and customers. You will act as the critical link between customers and field professionals, handling inquiries, scheduling, and documentation to keep operations running smoothly.

We offer competitive pay, a comprehensive benefits package, and a strong emphasis on training and career growth within a family-oriented company that has served the Southeast for decades.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary!
• Must be at least 18 years of age.
• Proficiency in Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Customer service

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Northwest Exterminating in Ringgold, GA is seeking an Administrative Professional to support our service team and customers. You will act as the critical link between customers and field professionals, handling inquiries, scheduling, and documentation to keep operations running smoothly.

We offer competitive pay, a comprehensive benefits package, and a strong emphasis on training and career growth within a family-oriented company that has served the Southeast for decades.