Administrative Professional/Administrative Support Trainee

Pickerington Area Chamber

Columbus (OH)

Hybrid

USD 30,000 - 40,000

Full time

3 days ago

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Benefits offered by this job

Company-funded health savings account

Life insurance

Short and long-term disability

401(k) with employer match

Paid time off

Summer hours

Paid parental leave

Job summary

SeibertKeck Insurance Partners in Canal Winchester, OH is seeking an Administrative Professional/Administrative Support Trainee. The role focuses on welcoming visitors, handling calls, and supporting daily office operations while beginning to learn the foundations of the insurance world.

The position is full-time on-site for 90 days, then hybrid with one remote workday per week. Hours are 8:00 am to 5:30 pm, offering exposure across departments and opportunities to grow within the agency.

Qualifications

High school diploma or GED.
Comfort with Microsoft Office, online tools and ability to learn new systems.
Strong communication and customer service skills.
Professional, reliable and friendly demeanor.
Ability to multitask, prioritize and stay organized.
Willingness to learn the basics of insurance and agency operations.

Responsibilities

Front Desk & Client Support: greet guests and be the first polished contact.
Handle incoming calls and route across multiple locations.
Respond to inquiries with professionalism and service.
Manage mail, packages and electronic documents.
Enter basic client activity into agency systems as directed.
Scan, organize and distribute documents including mail and faxes.
Maintain office supplies and assist with clerical tasks.
Support team projects and miscellaneous tasks as needed.

Skills

Customer service

Communication skills

Microsoft Office

Multitasking

Organization

Learning mindset

Education

High school diploma or GED

Job description

Description

This position is the frontline of our agency, welcoming visitors, handling incoming calls, and supporting daily office operations. It’s an ideal entry-level role for someone who enjoys helping people, staying organized, and responding professionally to a wide variety of requests. As part of this role, you’ll also begin learning the foundations of the insurance world, giving you a strong base for future opportunities across multiple departments within the agency.

Administrative Professional/Administrative Support Trainee

Start Your Career in Insurance -Front Desk - Customer Service Focus

Location: Canal Winchester, Ohio

Full-time, on-site for the first 90 days, then hybrid with one remote workday per week

Hours of work: 8:00 am - 5:30 pm

Do you possess the following qualities and experience? Please keep reading!

You deliver warm, professional service, whether in person, over the phone, or via email
You keep information accurate and organized
You manage multiple small tasks efficiently and with strong attention to detail
You maintain confidentiality when handling sensitive documents
You adapt well to changes and stay on top of daily office needs

Responsibilities

Front Desk & Customer Support
Greet guests and provide a polished, friendly first point of contact
Handle incoming calls and route them appropriately across multiple office locations
Respond to general inquiries with professionalism and excellent customer service
Manage incoming and outgoing mail, packages, and electronic documents
Office & Administrative Tasks
Enter basic client activity and data into agency systems as directed
Scan, organize, and distribute documents including mail and faxes
Prepare mailing labels and assist with small clerical tasks throughout the day
Maintain office supplies, including ordering, stocking, and monitoring postage
Keep the office environment tidy, organized, and welcoming
General Agency and Department Support
Assist with miscellaneous office tasks and serve as the go-to person for routine needs
Help deposit payments and secure funds according to office procedures
Support team projects and administrative needs, as assigned

Benefits Include

Company-funded health savings account (HSA)
Life insurance, short and long-term disability insurance
401(k) with employer match
Paid time off, including summer hours and paid parental leave
And much more!

About Us

With 100+ years of history behind every client relationship, we’ve built a reputation on integrity, expertise, and the dedication of our people. That commitment has earned us recognition as a Top Insurance Employer and Top Insurance Workplace by Insurance Business America, a spot among the Top 100 Independent Insurance Agencies by Insurance Journal, and distinction as a leading Northeast Ohio agency by Crain’s Cleveland Business.

Founded in Akron, OH in 1910, we’ve grown to 250+ employees across 20+ locations in Ohio, Kentucky and Florida, while maintaining the personal, relationship driven service that sets us apart.

If you’re passionate about service, enjoy working with people, and want to build a rewarding career with a company that values both professional achievement and personal fulfillment, you’ll thrive at SeibertKeck Insurance Partners.

Our Competitive Edge Comes From

Regional specialization and deep market knowledge
Client education that emphasizes prevention over reaction
Access to regional, national, and international insurance markets
A reliable in-house claims service team that advocates for clients when it matters most

At SeibertKeck Insurance Partners, we go Beyond premium. We reduce costs through proprietary risk-management and loss-control strategies, negotiate the best possible rates through strong carrier relationships, and support clients with responsive, around-the-clock claims partners.

We’re proud of where we’ve been, and even more excited about where we’re going!

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender, sexual orientation, veteran status, disability, age, or any other protected characteristic.

Qualifications We’re Seeking