Administrative Professional

Northwest Exterminating Co., LLC in; Opelika (AL); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Starting pay $15-$17

Medical, dental, vision

401(k) with company match

Paid time off

Employee discounts

Training program

Job summary

Northwest Exterminating Co., LLC is seeking an Administrative Professional to serve as the essential link between customers and service teams. The role handles inbound calls and emails, documents accounts, and coordinates monthly service routes to ensure smooth operations.

No experience is required, and a High School Diploma plus proficiency in Word, Excel, and PowerPoint are helpful. The position offers $15–$17 hourly pay, comprehensive benefits, 401(k) with company match, and opportunities for

Qualifications

• High School Diploma or equivalent required
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint

Responsibilities

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Microsoft Office

Education

High School Diploma

Tools

Word

Excel

PowerPoint

Job description

Administrative Professional (Administrative)

At Northwest, we believe in investing in our team just as much as we invest in our customers. Founded on values of honesty, integrity, and excellence, our company has grown from a family of 2 to over 1,000 dedicated team members across Georgia, Alabama, Tennessee, South Carolina, North Carolina, and Florida. These core values remain at the heart of everything we do.

Starting Hourly Pay $15-$17

Responsibilities

With Northwest, not only do you experience a fun work environment but also one that cares about your growth and goals. Come explore what extraordinary career is waiting for you with The Mouse! Benefits including a 401(k) with a company match. But it's more than that. It's serving our communities. It's having your teammates' backs. It's going above and beyond and making a difference. We step in and step up when people have problems they can't fix, and they need the pros. We crush their pest problems and lift their spirits. Back to you. Are you a hard worker? Can you follow direction, handle stress, and multitask? Are you organized, friendly, and motivated to succeed? That's a great place to start.

Why you will love being an Administrative Professional at Northwest:

• A role that matters: As an Administrative Professional, you'll be the critical link between our customers and service professionals. Your contributions keep our operations running smoothly!
• Rewarding benefits: Enjoy a competitive salary, comprehensive benefits including a 401(k) with a company match, and much more.
• Growth opportunities: At Northwest, we care about your career journey and will support your development along the way.
• Making a difference: It's not just about solving pest problems — it's about making people's lives better. As part of our team, you'll help create healthier living and working environments.

Your Job Duties Will Include:

• Manage inbound calls and emails, assisting customers with needs like payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

What We Expect From You:

• Adhere to the NORTHWEST WAY upholding the highest standards of professionalism and customer care.
• As a Northwest teammate, you'll act as a brand ambassador—representing our values and image with every customer interaction.

What We Offer

• Starting Hourly Pay $15-$17
• A comprehensive benefits package including medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match, employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Industry-leading, quality training program.

Why Choose Northwest Exterminating?

You've seen our iconic "Mouse" on billboards and trucks around town — now, you can be a part of the team! Competitive compensation, benefits, and top-tier training are just the beginning of your career with Northwest. With over 70 years of experience and continuous growth across the Southeast, we offer a stable work environment to advance your career. Recognized as one of Atlanta's Top Workplaces, Northwest's family-oriented culture ensures you feel welcome and supported. Come join us in creating extraordinary opportunities for yourself!

Qualifications

What You Need to Succeed:

• High School Diploma or equivalent required
• No experience necessary!
• Must be at least 18 years of age
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint

Northwest is an Equal Opportunity / Protected Veterans / Individuals with DisabilitiesEmployer

Salary Minimum: 15Salary Maximum: 17