Administrative Professional

Heart of Texas Behavioral Health Network (Previously known as Heart of Texas MHMR); Clifton (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Short Term Disability

Employee Assistance Program

Payroll Direct Deposit

12 paid Holidays per year

401-K Retirement Plan (Center will con

Generous PTO after 3 months

Job summary

Heart of Texas Behavioral Health Network in Clifton, TX is seeking an Administrative Professional to provide administrative and clinical support for the regional office. The role includes coordinating front desk activities, maintaining excellent customer service, and assisting with data entry and communication between program areas, especially Adult Case Management.

Responsibilities include organizing work with spreadsheets, liaising with case managers, conducting financial assessments, and

Qualifications

• Experience in administrative support required.
• Spanish speaking preferred.
• Graduation from a standard senior high school or GED.

Responsibilities

• Front desk coordination and customer service at the Bosque County office.
• Organize work requirements with spreadsheets.
• Maintain liaison with case managers.
• Conduct financial assessments.
• Assist with Eligibility Specialist duties as needed.
• Coordinate front desk functions and ensure timely completion of treatment plans and updates.

Skills

Customer service

Computer skills

Communication

Attendance reliability

CPR/First Aid

Education

High school diploma or GED

Tools

MS Office

Job description

Administrative Professional (Clifton, TX)

Responsible for administrative and clinical support work to that area including organizing, coordinating, and tracking of services required in the major program area. In their capacity as front desk coordinator, the individual in this position will also assist in facilitating information flow between major program areas and especially with the Adult Case Management section in order to maximize service efficiency for consumer supports.

EXAMPLES OF WORK PERFORMED

• Maintain excellent customer service.
• Organize work requirements with spreadsheets.
• Maintain Liaison with case managers.
• Conduct Financial Assessments.
• Assist Eligibility Specialist as needed.
• Assist with other duties as required and assigned as needed.
• A primary work responsibility is coordinating the many functions of the front desk at the Bosque County office including oversight of the front desk service while maintaining excellent customer service.
• The individual will ensure timely completion of all treatment plans, ANSA’s, FA’s and diagnostic updates required in the Regional Adult Case Management area.
• This individual will also conduct financial assessments and monitor the compliance of this activity with the front desk staff.
• This position will also assist with the Consumer Eligibility Specialist department offering clerical assistance as needed.

Experience

Must have experience performing administrative support work. One year of related work experience required. Additional consideration given to those with experience in working with the mentally disabled consumers.

Spanish speaking oreferred.

Education

Graduation from a standard senior high school or GED.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of generally accepted professional office practices.
• The ability to interact with consumers in a professional manner while keeping customer service a priority.
• Must have excellent computer skills and knowledge.
• Ability and work with staff and the ability to communicate effectively both written and oral, face to face, and through phone contacts.
• Ability to enhance a professional working relationship with organizations as well as Center staff.
• Must be able to meet the essential requirement of regular dependable attendance.
• Must have and maintain a level of general health that permits the performance of the job duties and ability to maintain regular attendance as set forth in center policies and procedures.
• Must be able to successfully participate, perform, and complete the skills required for CPR, First Aid, and PMAB certification.
• Physical ability to sit for extended periods working at a computer, lifting up to 15lbs, and some stooping, bending and kneeling required.

Position: 172

Hours

Mon-Fri 8am-5pm

Salary

$31,200 Annually/$15.0000 Hourly Plus $2,500 Rural Stipend

Benefits

• Employer paid Health Insurance
• Employer paid Dental Insurance
• Employer paid Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Employee Assistance Program
• Payroll Direct Deposit
• 12 paid Holidays per year
• Excellent 401-K Retirement Plan (Center will contribute 12% of employee earnings)**
• Generous Paid Time Off (PTO) - begins after 3 months of full-time employment

Department: Regional Office

This is a full time position