Administrative Proctor - Testing Services

Southeast Missouri State University; Cape Girardeau (MO); On-site; USD 21,000 - 30,000; Part time

Job summary

Southeast Missouri State University seeks an Administrative Proctor for Testing Services to support students and the public during testing. The role includes scheduling appointments, admitting test takers, proctoring exams, data entry, and delivering excellent customer service in a fast-paced environment.

This part-time position runs Monday, Tuesday, Thursday, and Friday 8:00 AM to 1:00 PM. Successful candidates will maintain confidentiality, coordinate with faculty and accessibility services,

Qualifications

• High school diploma or GED.
• Proficiency in Microsoft Word and Excel; MOS certification is a plus.
• Demonstrated complete administrative skills, including interpersonal, verbal, and written communication.
• Ability to create and maintain a professional office setting.
• Excellent organizational and time management skills.
• Ability to handle multiple tasks with frequent interruptions.
• Ability to work independently with minimal supervision and exercise initiative.
• Ability to learn different and new technologies.
• Maintain confidentiality of exam schedules, scores, and accessibility records.
• Strong customer service experience and teamwork.

Responsibilities

• Provides administrative support to the Department.
• Greet visitors, answer phone lines, schedule appointments, and provide quality customer service.
• Calculate, record, balance, and monitor monthly income, expenditures, and account transfers.
• Process purchase requisitions and invoice payments.
• Maintain the departmental calendar.
• Work with faculty and staff from other departments to secure student exams.
• Maintain confidentiality regarding exam information and accessibility records.
• Compose and produce letters, memos, and reports.
• Maintain and organize department and student files, both paper and electronic.
• Earn proctor certification credentials for various testing vendors.
• Serve as exam proctor as needed.
• Correspond with students and assist those registered with Accessibility Services.
• Supervise student workers and manage workflow in the office.

Skills

MS Word

Excel

Interpersonal skills

Time management

Organizational skills

Independent work

Confidential handling

Education

High school diploma or GED

Tools

MOS certification

Job description

Administrative Proctor Testing Services

Part-Time

The Administrative Proctor will support students and public throughout the testing process. Examples of support include scheduling appointments, admitting test takers, proctoring exams, and data entry. Testing Services provides exams for both students and the public. Excellent customer service is a must.

Hours for this position are Monday, Tuesday, Thursday, and Friday from 8:00AM-1:00PM.

Primary Responsibilities

• Provides administrative support to the Department.
• Be able to work in a fast-paced environment with the ability to switch tasks quickly
• Greet visitors, answer phone lines, schedule appointments, and provide quality customer service to constituencies
• Calculate, record, balance, and monitor monthly income, expenditures, and account transfers
• Process purchase requisitions and invoice payments
• Maintain the departmental calendar
• Work with faculty and staff from other departments to secure student exams
• Maintain strict confidentiality regarding exam schedules, exam content, score reports, and student accessibility records
• Compose and produce letters, memos, and reports
• Maintain and organize department and student files, both paper and electronic
• Earn proctor certification credentials for various testing vendors
• Serve as exam proctor as needed
• Correspond with current and prospective students
• Assist students registered with Accessibility Services to create positive testing experiences
• Supervise and manage student workers; organize the flow of work through the office

• High school diploma or GED
• Proficiency in Microsoft Word and Excel, MOS certification is a plus
• Demonstrated complete administrative skills, including excellent interpersonal, verbal, and written communication skills
• Demonstrated ability to create and maintain a professional office setting
• Excellent organizational and time management skills
• Demonstrated ability to handle multiple tasks with frequent interruptions
• Demonstrated ability to work independently with minimal supervision and exercise initiative
• Demonstrated ability to learn different and new technologies
• Demonstrated ability to handle situations with sensitivity, tact, and in a confidential manner
• Ability to work in a team environment
• Previous work experience that indicates a high degree of accuracy and attention to detail
• Knowledge of budget management and financial reporting
• Demonstrated experience and understanding of customer service

Application Deadline

To ensure full consideration, application materials must be received by November 4, 2026. The position is available January 1, 2027.

About Southeast Missouri State University (SEMO)

Founded in 1873 and accredited by the Higher Learning Commission, Southeast Missouri State University provides student-centered education and experiential learning with a foundation of liberal arts and sciences, embracing a tradition of access, exceptional teaching, and commitment to student success that significantly contributes to the development of the region and beyond. SEMO values access to high-quality, affordable education with a broadly representative student body, faculty, and staff that respects and celebrates a diverse learning community in a global society.