Administrative Pro: Growth, Benefits & Training

Northwest Exterminating Co., LLC; Opelika (AL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with company match

Paid vacation & holidays

Sick leave

Employee discounts

Industry-leading training

Job summary

Northwest Exterminating Co., LLC is seeking an Administrative Professional to bridge customers and service teams, handling calls, emails, payments, scheduling, and documentation. You will help keep operations smooth and customers satisfied.

No prior experience is required, but a High School diploma and MS Office proficiency (Word, Excel, PowerPoint) are valued. Starting pay is $15–$17 per hour with comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• No experience necessary.
• Must be at least 18 years of age.
• Proficiency in Microsoft Office tools such as Word, Excel, and PowerPoint.

Responsibilities

• Manage inbound calls and emails, assisting customers with payments, scheduling, and conflict resolution.
• Document customer accounts and ensure all paperwork is completed accurately and promptly.
• Coordinate and prepare monthly service routes for our professionals, ensuring schedules are correct and ready to go.
• Handle additional tasks and projects as needed to support the team.
• Collaborate with internal teams, including administrative associates, sales, service professionals, and management to ensure top-tier customer service.
• Foster consistent communication with customers, ensuring their needs are always met.

Skills

Customer service

Phone support

Multitasking

Communication

Organizational skills

Professionalism

Education

High School Diploma

Tools

Microsoft Office

Job description

Northwest Exterminating Co., LLC is seeking an Administrative Professional to bridge customers and service teams, handling calls, emails, payments, scheduling, and documentation. You will help keep operations smooth and customers satisfied.

No prior experience is required, but a High School diploma and MS Office proficiency (Word, Excel, PowerPoint) are valued. Starting pay is $15–$17 per hour with comprehensive benefits and growth opportunities.