Administrative Operations Specialist - Front Desk & Travel

Arizona State University; Tempe (AZ); On-site; USD 52,000 - 55,000; Full time

Job summary

Arizona State University is seeking an Administrative Specialist for the School for the Future of Innovation in Society in the Rob Walton College of Global Futures. The role supports front office operations, travel planning, and procurement, with attention to detail and strong customer service in a fast-paced environment.

The successful candidate will greet visitors, manage conference rooms, coordinate travel in Concur, and process reimbursements and payments.

Qualifications

• High School Diploma and three years (3) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training.
• Experience with Concur Travel & Expense System or similar travel and expense system.
• Experience with Workday Financial Management System or other financial management system.
• Experience arranging travel including airfare and lodging.
• Evidence of effective verbal and written communication skills.
• Experience in customer service and problem solving.
• Experience building and maintaining effective working relationships.
• Experience with computer applications (MS Excel, Word, Outlook, Adobe Acrobat).

Responsibilities

• Greets visitors and answers the main school phone line.
• Manages and schedules conference rooms in ISTBX.
• Coordinates travel and accommodation arrangements and processes travel authorizations and claims in Concur Travel & Expense System.
• Processes travel reimbursements and payments for speakers and external consultants.
• Maintains record-keeping systems and prepares reports.
• Responds to inquiries with knowledge of university policies.
• Processes requisitions for the purchase of supplies; handles reimbursements.
• Assists with special projects and duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Organization

Education

High School diploma

Tools

Concur Travel & Expense System

Workday Financial Management

MS Excel

MS Word

MS Outlook

Adobe Acrobat

Job description

Arizona State University is seeking an Administrative Specialist for the School for the Future of Innovation in Society in the Rob Walton College of Global Futures. The role supports front office operations, travel planning, and procurement, with attention to detail and strong customer service in a fast-paced environment.

The successful candidate will greet visitors, manage conference rooms, coordinate travel in Concur, and process reimbursements and payments.