Administrative & Operations Lead — Flexible Schedule

Chick-fil-A; Crossville (TN); On-site; USD 29,000 - 36,000; Full time

Job summary

Chick-fil-A Crossville is seeking a dedicated Operations Support role to keep our restaurant running smoothly. You’ll be a one-person team handling behind-the-scenes tasks to support your operational teammates and help leaders serve the community with excellence.

The role offers flexibility with part-time or full-time schedules, with full-time requiring partial weekly site presence. You’ll monitor email, handle calls, onboarding, payroll-related tasks, uniform orders, and other duties to support

Qualifications

• Great attention to detail.
• Highly organized.
• Highly efficient at executing tasks.
• Not easily distracted.
• Proficient at basic Excel functions.

Responsibilities

• Monitoring Email
• Answering phone calls
• Handling CARES and other customer issues.
• Onboarding new team members
• Ordering uniforms
• Ordering supplies
• Reporting for the Operations team
• Disciplinary documentation
• Payroll/Time Punches
• Team requests (documentation, letters of recommendation, work based learning, etc.)
• Owner delegated tasks

Skills

Attention to detail

Organizational skills

Task execution

Focus under pressure

Customer focus

Tools

Excel basics

Job description

Chick-fil-A Crossville is seeking a dedicated Operations Support role to keep our restaurant running smoothly. You’ll be a one-person team handling behind-the-scenes tasks to support your operational teammates and help leaders serve the community with excellence.

The role offers flexibility with part-time or full-time schedules, with full-time requiring partial weekly site presence. You’ll monitor email, handle calls, onboarding, payroll-related tasks, uniform orders, and other duties to support