Administrative/Operations/IT

Opportunity Finance Network; New Hampshire; Remote; USD 79,000 - 93,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

401(k)

Job summary

New Hampshire Community Loan Fund in Remote seeks an Information Technology Manager to drive the technology strategy, oversee IT infrastructure, and lead digital transformation to advance our mission.

Work closely with executives and program leaders, mentor staff, and manage MSPs to ensure secure, reliable systems. The role requires a BS in computer science and 10+ years of IT leadership experience.

Qualifications

• BS in computer science or related field required.
• 10+ years leading an IT department with remote staff.
• Excellence in M365 suite (Azure, Entra, SharePoint, Teams, Intune).
• Knowledge of software development methods and programming languages.
• Familiarity with cloud computing, cybersecurity, and data analytics.
• Understanding of AI, IoT, blockchain tech landscape.

Responsibilities

• Oversee technology strategy and IT infrastructure.
• Lead digital transformation initiatives aligned with organizational goals.
• Mentor and develop IT staff and promote a positive work environment.
• Manage MSPs including security posture, daily support, and strategic planning.

Skills

Technology strategy

IT leadership

Collaboration with execs

Mentoring staff

Vendor management

Cybersecurity knowledge

Cloud computing

Data analytics

Education

Bachelor's degree in computer science

Tools

Microsoft 365 (Azure, Entra, SharePoint, Teams, Intune)

MSP management tools

Job description

Company: New Hampshire Community Loan Fund

Location: , Remote

Job Function: Administrative/Operations/IT

Posted on: September 23, 2026

Background

We believe in a Neighbors-Investing-in-Neighbors philosophy. Since 1983, we have provided people and communities with loans, coaching, and guidance that enables them to become economically secure.

From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on four areas of community development finance:

• Affordable Homeownership
• Small Businesses & Nonprofits
• Small Towns & Municipalities
• Energy Efficiency Solutions

Summary

The Information Technology Manager (IT Manager) is responsible for overseeing the New Hampshire Community Loan Fund's technology strategy, managing IT infrastructure, leading digital transformation initiatives, and ensuring effective use of the technology to achieve business objectives.

Responsibilities

Internal IT/IS Leader

• Responsible for cross organization collaboration to develop and execute technology strategies aligned with the organization's overall objectives. This involves identifying opportunities for leveraging technology to drive innovation and improve efficiency.
• They collaborate with internal stakeholders, including executives, department heads, and programs, to understand their technological needs and priorities. They communicate technology initiatives, solicit feedback, and ensure alignment with organizational goals and objectives.
• As a sector expert, the IT Manager provides leadership, guidance, and mentorship to the broader organization. They inspire and motivate team members, foster professional development and training, and cultivate a positive work environment.

Manager and Optimizer of all Managed Service Providers

• Including but not limited to SBS Cybersecurity and Mainstay Technologies.
• These vendors are responsible for supporting and managing the organization's IT security posture and response, implementation and partnership in the development of our long term IT Strategic plan, daily tech support needs, and Infrastructure management; Including hardware, software, networks and cloud services.
• This involves ensuring the reliability, security, and scalability of all IT systems to support business operations effectively and efficiently.

Digital Transformation and Growth

• Plays a key role in leading digital transformation initiatives within the organization. This may include modernizing legacy systems, adopting emerging technologies, and implementing digital solutions to enhance customer experiences and streamline internal/external processes.
• Stays abreast of technological trends and advancements, evaluating emerging technologies such as artificial intelligence, machine learning, blockchain, and the Internet of Things (IoT) for potential adoption. They assess how these technologies can drive innovation and create value for the organization.

They are responsible for safeguarding the organization's data assets and ensuring compliance with relevant regulations and standards, such as GLBR, GDPR, HIPAA, or PCI-DSS. This involves implementing security measures, conducting risk assessments, and developing data protection policies and procedures.

Requirements

Education and Experience

• Bachelor's degree in computer science or similar required.
• At least ten years of experience managing an IT department with remote staff and dynamic priorities.
• Excellence in M365 to include Azure, Entra, SharePoint, Teams and Intune, Zoom, IT systems, infrastructure, and architecture.
• Knowledge of software development methodologies and programming languages.
• Familiarity with cloud computing, cybersecurity, and data analytics.
• Strong working knowledge of the artificial intelligence current landscape, ability to leverage approved platforms to optimize daily work for both IT and the broader org.
• Familiarity of emerging technologies such as blockchain, and the Internet of Things (IoT).
• Skilled in project management with a track record of success.
• Effective resource and vendor manager.

Qualifications and Characteristics

• Excellent verbal and written communication skills.
• Proficient in latest technology for IT systems and management.
• Expert working knowledge in Microsoft Office Suite.
• Excellent organizational skills and attention to detail.
• Excellent analytical and management skills.
• Excellent interpersonal skills.
• Through understanding of IT and practical applications to support the company's goals.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to stand, walk, use hand to finger, handle, and reach with hands and arms above shoulder height, stoop, kneel, and crouch. Specific vision abilities required in this job include the ability to adjust focus between near and far.

• Ability to answer telephones and use standard office equipment (copier, fax, etc.).
• Ability to read, write, and understand and speak English clearly.
• Ability to use a computer for Community Loan Fund business.
• Ability to drive for extended periods, both day and night.
• Ability to walk for extended periods on various terrains.
• Ability to lift at least twenty-five pounds.

Compensation and Benefits

Salary Range: $79,000 to $93,000

The Community Loan Fund's current benefit package includes medical and dental coverage, group life and disability options, health, and dependent care Flexible Spending Accounts and our 401(k) Plan upon completion of each plan's eligibility requirements. These benefits are subject to modification at any time by the Community Loan Fund and will be reviewed with you in detail on your first day of employment. We also offer vacation, sick time, 11 Federal Holidays and 4 Floating Holidays.

New Hampshire Community Loan Fund adheres to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior. We are an Equal Opportunity Employer.