Administrative & Operations Assistant

You Matter 2; Flossmoor (IL); Hybrid; USD 22,000 - 32,000; Part time

Job summary

You Matter 2 is seeking an Administrative & Operations Assistant to support office operations, volunteers, events, and program logistics in a part-time role. The position involves bookkeeping documentation, data entry, and coordinating communications across staff and families.

The ideal candidate is organized, dependable, and comfortable balancing multiple tasks in a fast-paced nonprofit setting, with some evenings and weekends required to support programs and events.

Qualifications

• 1–3+ years of experience in administrative support, office operations, volunteer coordination, nonprofit support, bookkeeping documentation, or a related role.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks, deadlines, and shifting priorities.
• Comfortable using Google Workspace, Microsoft Office, spreadsheets, forms, shared drives, scheduling tools, and other office systems.
• Comfortable learning new systems such as CRM, registration, volunteer management, or bookkeeping platforms.
• Ability to maintain confidentiality when handling youth, family, volunteer, staff, board, vendor, and financial records.
• Professional, dependable, responsive, and able to follow through on assigned tasks.
• Ability to work independently while also collaborating with a team.
• Ability to work some evenings and weekends as needed to support programs, volunteers, meetings, and events.
• Alignment with You Matter 2’s mission and commitment to supporting youth, families, volunteers, and community impact.

Responsibilities

• Administrative & Office Support: Assist with scheduling, filing, document preparation, internal communication, calendars, meeting logistics, and organized records.
• Volunteer Coordination: Support volunteer registration, onboarding, scheduling, communication, sign-in sheets, reminders, records, and post-event follow-up.
• Program & Event Logistics: Assist with room setup, supplies, materials, registration forms, waivers, sign-in sheets, snacks, event packets, and preparation.
• Board & Meeting Support: Support meeting scheduling, agenda preparation, materials, minutes, attendance tracking, and follow-up items.
• Bookkeeping Documentation: Help organize receipts, invoices, reimbursements, payment confirmations, vendor records, and financial backup documentation.
• Data & Systems Support: Enter and maintain accurate information in spreadsheets, forms, registration systems, contact lists, volunteer records, and shared drives.
• Communications & Customer Service: Serve as a professional and welcoming point of contact for families, volunteers, partners, vendors, board members, and community members.
• Transportation & Vehicle Support: Provide safe and reliable transportation for youth to and from schools/sites; coordinate rosters/routes and ensure driving eligibility.

Skills

Administrative support

Volunteer coordination

Nonprofit support

Bookkeeping documentation

Data entry

Organizational skills

Communication

Google Workspace

Microsoft Office

Scheduling tools

Tools

Google Drive

Google Sheets

Google Forms

Gmail

Google Calendar

Canva

CRM systems

Registration platforms

Accounting software

Job description

Reports To: Program Director

Time Commitment: Part-Time

Employment Status: New Hire

Location: Flossmoor/South Suburban Cook County, IL

About the Role

You Matter 2 is seeking a highly organized, detail-oriented, and dependable Administrative & Operations Assistant to support the smooth operation of our office, programs, events, volunteers, and organizational systems.

This part-time role provides administrative, operational, volunteer coordination, bookkeeping documentation, data entry, and logistical support to the Founder & CEO, Program Director, program staff, board operations, volunteers, families, and community-facing initiatives.

The ideal candidate is responsive, professional, organized, and comfortable balancing multiple tasks in a fast-paced, mission-driven nonprofit environment.

Key Responsibilities

The Administrative & Operations Assistant will support:

• Administrative & Office Support: Assist with scheduling, filing, document preparation, internal communication, calendars, meeting logistics, and organized digital/physical records.
• Volunteer Coordination: Support volunteer registration, onboarding, scheduling, communication, sign-in sheets, reminders, records, and post-event follow-up.
• Program & Event Logistics: Assist with room setup, supplies, materials, registration forms, waivers, sign-in sheets, snacks, event packets, and program/event preparation.
• Board & Meeting Support: Support meeting scheduling, agenda preparation, meeting materials, minutes, attendance tracking, and follow-up items.
• Bookkeeping Documentation: Help organize receipts, invoices, reimbursements, payment confirmations, vendor records, and financial backup documentation for bookkeeping and grant files.
• Data & Systems Support: Enter and maintain accurate information in spreadsheets, forms, registration systems, contact lists, volunteer records, and shared drives.
• Communications & Customer Service: Serve as a professional and welcoming point of contact for families, volunteers, partners, vendors, board members, and community members.
• Transportation & Vehicle Support: Provide safe and reliable transportation for youth to and from designated schools, program sites, and activities as scheduled; assist with coordinating transportation rosters and routes, completing required transportation documentation, communicating transportation updates, and supporting the organization, cleanliness, and readiness of You Matter 2 vehicles. A valid driver's license and ability to meet organizational driving requirements are required.
  

Qualifications

• 1–3+ years of experience in administrative support, office operations, volunteer coordination, nonprofit support, bookkeeping documentation, or a related role.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks, deadlines, and shifting priorities.
• Comfortable using Google Workspace, Microsoft Office, spreadsheets, forms, shared drives, scheduling tools, and other office systems.
• Comfortable learning new systems such as CRM, registration, volunteer management, or bookkeeping platforms.
• Ability to maintain confidentiality when handling youth, family, volunteer, staff, board, vendor, and financial records.
• Professional, dependable, responsive, and able to follow through on assigned tasks.
• Ability to work independently while also collaborating with a team.
• Ability to work some evenings and weekends as needed to support programs, volunteers, meetings, and events.
• Alignment with You Matter 2’s mission and commitment to supporting youth, families, volunteers, and community impact.
  

Preferred Experience

• Experience in a nonprofit, school, youth-serving organization, community-based organization, or mission-driven environment.
• Experience supporting volunteers, events, programs, board meetings, or administrative systems.
• Experience organizing receipts, invoices, reimbursements, vendor records, or grant documentation.
• Experience with Google Drive, Google Sheets, Google Forms, Gmail, Google Calendar, Canva, CRM systems, registration platforms, or accounting/payment systems.
• Familiarity with South Suburban Cook County communities is a plus.
  

Work Environment

This position includes a combination of office-based administrative work, program/event support, and occasional remote administrative tasks when appropriate. The Administrative & Operations Assistant may support activities at You Matter 2’s primary program site, community events, board or committee meetings, volunteer activities, and other program locations.

Some evening or weekend availability may be required for programs, volunteer events, board meetings, community events, fundraisers, or special initiatives.

About You Matter 2

You Matter 2 is a youth development organization dedicated to fostering leadership and personal growth in South Suburban youth. Through programs focused on enrichment, leadership, service, college and career readiness, wellness, cultural heritage, workforce readiness, and community engagement, You Matter 2 empowers youth to understand their intrinsic worth, explore new possibilities, and believe in their ability to make a difference.