Administrative Officer.

Veterans Benefits Administration; Baltimore (MD); On-site; USD 85,000 - 110,000; Full time

Job summary

Veterans Benefits Administration is seeking an Administrative Officer to lead and coordinate the station’s administrative functions, including budgeting, procurement, and facilities oversight. The role emphasizes policy development, supervision of staff, and operational efficiency at the regional level.

The position notes potential telework on a situational basis, with standard full-time hours and a strong focus on compliance, security, and financial reporting within a federal agency.

Qualifications

• Experience overseeing maintenance of buildings, grounds, or equipment.
• Experience in facility projects such as renovations or relocations.
• Experience in procurement, contracting or lease administration.
• Experience in records management, property management, or mail distribution.
• Experience leading or supervising staff.

Responsibilities

• Administers records management, property management, supply, procurement, and vehicle fleet management.
• Provides expert advice to management on administrative matters.
• Develops and implements administrative management policies.
• Directs central mailroom operations and workflow.
• Ensures compliance with security, safety, and finance operations.

Skills

Maintenance oversight

Facility projects

Procurement/contracting

Records management

Leadership/supervision

Education

No formal education substitute

Job description

Duties

• Administers administration programs that include records management, property management, supply, procurement, and vehicle fleet management.
• Serves as a subject matter expert on all aspects of administrative activities.
• Provides management and operating officials advice and assistance on all administrative matters.
• With division and station management, assists in the development and execution of the station's annual General Operating Expenses and Minor Construction budget.
• Develops and implements administrative management policies.
• Directs operation of the central mailroom including direction of the general workflow of written communications for the Regional Office (RO).
• Directs procurement, storage, and distribution of all forms and publications to the RO, service organizations, etc. and ensures compliance with RO and CO directives.
• Responsible for administration of station motor pool of GSA vehicles in accordance with applicable directives and ensures maximum utilization and maintenance of assigned vehicles.
• Ensures surveillance, evaluation, and planning to ensure efficient utilization of facilities and works with appropriate entities for acquisitions, maintenance, and improvements.
• Administers the Personal Identity Verification system.
• Supervises administrative employees.
• Determines training needs of staff.
• Advises, counsels, and instructs subordinate employees on work and administrative matters.
• Interviews and selects candidates for vacant positions.
• Coordinates building security with GSA building management, Federal Protective Services, VA Police, etc. to include investigating security violations, furnishing studies, analyses and reports related to security.
• Exercises control over the day-to-day operations of services, functions, and processes as it relates to safety and continuity of operations.
• The SSD Chief is responsible for the station's accounting systems, financial reporting and finance operations (including agent cashier and employee accounts). This includes preparation of all accounting and financial reports. Serves as the advisor on all matters concerning the station's fiscal activities, providing advice to local management on all phases of fiscal administration.
• The organization is divided, where applicable into Accounting, Committee on Waivers and Operations. The Chief, Support Services manages his/her responsibilities through subordinate supervisors and non-supervisory employees. The work involves accounting for benefits programs, administrative expenses, payroll, debt collection, waiver and compromise claims (where applicable), travel, auditing, and budgeting.

Promotion Potential

None, this position

Work Schedule

Full time, Monday through Friday, 8:00am - 4:30pm

Compressed/Flexible

Not Available

Telework

This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.

Virtual

This is not a virtual position.

Position Description/PD#

Administrative Officer; PD37527-0

Relocation/Recruitment Incentives

Not Authorized

Financial Disclosure Report

Required

Requirements

Conditions of employment

Required

As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government;
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selectees are required to service a one-year supervisory probationary period if not previously completed in a Federal position.
• Selected applicants will be required to complete an online onboarding process

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre‑employment requirements.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement on 08/31/2026.

TIME-IN-GRADE REQUIREMENT

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-13 position you must have served 52 weeks at the GS-12 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT

You may qualify based on your experience as described below:

GS-13 Grade Level

Specialized Experience

Applicants must have one year of Specialized Experience which is equivalent to the GS-12 level. Specialized experience is demonstrated by having performed duties related to administrative functions which include planning, directing, and coordinating supportive services of an organization. Additionally, candidates must show experience in two(2) of the following areas to be considered minimally qualified:

• Experience overseeing maintenance of buildings, grounds, and/or equipment;
• Experience in facility projects such as renovation of existing space, relocation of a team and/or office, facility improvements, workspace adjustments, minor construction, etc.;
• Experience in administering government regulations relating to environmental, health, safety, and/or security standards;
• Experience with procurement, contracting, and/or lease administration;
• Experience in one or more supportive services of an organization such as records management, property management, inventory of supplies and/or equipment, vehicle management, mail distribution, etc.;
• Providing advice to management officials based on analysis of space and facilities, safety and security inspections, minor construction budgets, etc.;
• Successful completion of a leadership program such as Emerging Leaders Program, Station Leadership Candidate Development, Leadership Enhancement and Development Program, etc. or any equivalent program if not completed through the VA;
• Experience in leading which would have been gained as a supervisor, team lead, coordinating several major work assignments, recognized as a de facto team leader by peers, project management, etc.

Education Substitution

There is no education substitute for this grade level.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Full vs. Part-Time Employment: Full‑time employment is considered to be at least 35 hours per week. Part‑time experience will be credited on a pro‑rated basis; when including part‑time employment in your resume you must specify the average hours worked per week.

Physical Requirements: The work is mostly sedentary; however, some walking and bending will be required.

Education: There is no education requirement for this position.

Additional Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP).

The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

Placement Policy

The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.