Administrative Office Specialist

Hospital for Special Surgery; Wellington (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

Hospital for Special Surgery in New York seeks a qualified Medical Secretary to provide comprehensive administrative support to physicians and practice teams. You will triage calls, schedule patient appointments and procedures, collect payments, and coordinate with the billing company while ensuring patient confidentiality and high-quality service.

Ideal candidates hold a High School Diploma (Bachelor’s preferred) with 1–3 years in healthcare.

Qualifications

• Education: High School Diploma required.
• Bachelor’s Degree preferred.
• 1–3 years of experience in Healthcare/Medical - Medical Secretary.

Responsibilities

• Triages calls and patient inquiries, schedules appointments and procedures.
• Collects patient payments and prepares filing/chart materials.
• Liaises with billing company and coordinates with international patients.
• Maintains patient confidentiality and provides high level customer service.
• Prepares legal work and supports office operations as needed.

Skills

Verbal communication

Written communication

Customer service

Organization

Problem solving

Multi-tasking

Education

High School Diploma

Bachelor’s Degree

Tools

Epic

Job description

How you move is why we’re here. Now more than ever.

Get back to what you need and love to do. The possibilities are endless… Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximizethe abundant opportunities for growth and success.

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status

Regular Full time

What you will be doing

Provides administrative support to the physician, assists with the day-to-day operations ensuring the highest level of customer service delivery, practice support and patient confidentiality. Responsibilities will include but are not limited to triaging calls and patient inquiries, scheduling patient appointments and procedures, collecting patient payments, filing/chart preparation, liaising with billing company, answering patient phone calls, preparing legal work, and coordinating international patients, among other tasks.

Job Qualifications

Education Required - High School Diploma

Education Preferred - Bachelor’s Degree

Certifications Required - N/A

Minimum Years of Experience - 1-3 in Healthcare/Medical - Medical Secretary

Skills Required

Excellent verbal and written communication skills, strong customer service orientation

Strong organizational and problem-solving skills

Ability to multi-task in a fast-paced environment

Skills Preferred

Experience with Epic

Familiarity with medical terminology

Knowledge of healthcare and health insurance

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.