Administrative Office Manager

Boys-; Goshen (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Boys- Administration Office Manager provides essential administrative and operational support to the Administration Office, KidsCare, RESET, and other programs to ensure smooth day-to-day operations for children and families.

The role handles front desk duties, communications with parents, and MyClubHub database management, generating reports and resolving system issues while supporting staff and site operations.

Qualifications

• Minimum of 3 years’ experience in an administrative or office management role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); database management experience a plus.
• Demonstrated ability to uphold and reflect the organization’s mission and values in daily work.
• Reliable transportation, valid driver’s license, safe driving record, and proof of insurance.
• Ability to perform physical tasks as required, including sitting/standing for extended periods, reaching overhead, bending, and lifting up to 20 lbs.

Responsibilities

• Provide comprehensive administrative support to the Administration Office, KidsCare, RESET, and other programs.
• Serve as the first point of contact for visitors; greet guests warmly and connect them with the appropriate staff.
• Answer phones professionally, direct inquiries, take and relay accurate messages.
• Support parent communications, including onboarding, welcome information, and KidsCare membership enrollments.
• Manage and maintain the MyClubHub database; generate accurate reports and resolve system issues promptly.
• Assist with completion of reports, forms, and other administrative documentation as assigned.
• Oversee office operations, including submitting and tracking maintenance requests, maintaining and ordering office supplies, and preparing bank deposits.
• Coordinate office and staff events, celebrations, communications, and meeting logistics.
• Travel to KidsCare and RESET program sites as needed to provide staffing or administrative support.
• Perform additional duties as assigned to support organizational goals.

Skills

Strong communication

Organizational skills

Reliability

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Database management

Job description

The Administration Office Manager provides essential administrative and operational support to the Administration Office, KidsCare Department, and other program areas as needed. This role plays a vital part in ensuring smooth day-to-day operations, directly supporting the care and experiences of the children and families we serve.

Weekly Schedule and Hours:

• Full time, 40 hours/week
• Monday- Friday 8:00am-5:00pm
• Two evenings per month to support specific programs

Duties & Responsibilities:

• Provide comprehensive administrative support to the Administration Office, KidsCare, RESET, and other programs.
• Serve as the first point of contact for visitors; greet guests warmly and connect them with the appropriate staff.
• Answer phones professionally, direct inquiries, take and relay accurate messages.
• Support parent communications, including onboarding, welcome information, and KidsCare membership enrollments.
• Manage and maintain the MyClubHub database; generate accurate reports (membership, attendance, demographics, etc.) and resolve system issues promptly.
• Assist with completion of reports, forms, and other administrative documentation as assigned.
• Oversee office operations, including:
  • Submitting and tracking maintenance requests.
  • Maintaining and ordering office supplies.
  • Preparing and reconciling bank deposits.
• Coordinate office and staff events, celebrations, communications, and meeting logistics (room reservations, set-up, materials).
• Travel to KidsCare and RESET program sites as needed to provide staffing or administrative support.
• Work two evenings per month to provide on-site support for scheduled RESET programs.
• Perform additional duties as assigned to support organizational goals.
• Other duties as required.

Required Qualifications:

• Minimum of 3 years’ experience in an administrative or office management role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); database management experience a plus.
• Demonstrated ability to uphold and reflect the organization’s mission and values in daily work.
• Reliable transportation, valid driver’s license, safe driving record, and proof of insurance.
• Ability to perform physical tasks as required, including sitting/standing for extended periods, reaching overhead, bending, and lifting up to 20 lbs.