ADMINISTRATIVE OFFICE ASSISTANT III

University of California; Mount Pleasant (MI); On-site; USD 37,000 - 46,000; Full time

Job summary

Central Michigan University is seeking an Administrative Office Assistant III to support the College of Education and Human Services Office of Educator Preparation Programs (OEPP). The role coordinates the teacher education data management system, supports assessment and accreditation activities, and provides customer service to teacher candidates, cooperating teachers, and university staff.

Located in Mount Pleasant, MI, the position offers regular hours and a collaborative office environment

Qualifications

• High school diploma or GED.
• Four years of qualifying experience or equivalent education/experience.
• Experience with Microsoft Word.
• Customer service experience.
• Spreadsheet and/or database experience.
• Organizational skills with attention to detail.
• Strong interpersonal skills.
• Effective verbal and written communication.
• Ability to manage multiple projects and meet deadlines.
• Ability to compose, proofread and edit correspondence.

Responsibilities

• Coordinate the educator preparation data management system for all programs.
• Develop folios within the data management system including rubric and assignment structures.
• Communicate with program leaders to ensure assignments are completed and evaluated.
• Provide customer service and support to candidates and staff on the data system.
• Develop training guides for users as needed.
• Monitor and manage licenses for users in the system.
• Support data coding for candidates in collaboration with office staff.
• Coordinate assessment reports and annual data packs for accreditation.
• Perform data manipulation and searches in technical databases.

Skills

Word processing

Customer service

Spreadsheet/database

Interpersonal skills

Verbal & written communication

Project management

Proofreading/editing

Positive attitude

Education

High school diploma or GED

Tools

Watermark

Go React (Echo360)

Qualtrics

Excel

Access

SAP

Job description

Position Information

Position Information

Posting Number

Posting Number S-3932

Position Number

Position Number 16710

Type of Recruitment

Type of Recruitment External

Position Title

Position Title ADMINISTRATIVE OFFICE ASSISTANT III

Position Summary

Serves as the office specialist for the College of Education and Human Services Office of Educator Preparation Proprams ( OEPP ), coordinates development and monitoring of the teacher education data management system, supports assessment, data collection and accreditation for the Educator Preparation Programs ( EPP ).

Required Qualifications

High school diploma or GED .
Four years of qualifying experience or a combination of education and experience that equates to four years.
Experience with Microsoft Word.
Customer service experience.
Spreadsheet and/or database experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.

Preferred Qualifications

Knowledge of specific software programs and/or mainframe/systems skills (i.e., Excel, Access, Watermark).
Experience with SAP .
Experience in an academic setting, data analysis.

Duties & Responsibilities

Coordinates the educator preparation data management system, (including Student Learning and Licensure (SL&L) by Watermark, Go React by Echo360, Qualtrics, etc.), for all educator preparation programs across the university, in coordination with the director of educator preparation or their designee, to ensure all accreditation requirements are met.
Carries out the development of folios within the data management system for designated courses and teacher candidate admission which includes rubric building, assignment structure, evaluation structure, and the enrollment of users (i.e., teacher candidates, cooperating teachers, university coordinators, faculty, and staff).
Communicates with program leaders to ensure all assignments are completed and evaluated within the data management system.
Provides customer service and support to teacher candidates, cooperating teachers, university coordinators, faculty, and staff on the use of the data management system.
Develops and disseminates necessary training guides to support teacher candidates, cooperating teachers, university coordinators, faculty, and/or staff as needed.
Monitors, creates, and/or deactivates teacher candidate licenses for active and non-active users within the data management system, as needed.
Supports demographic coding for teacher candidates within the data management system in collaboration with the office’s other Administrative Office Assistant III .
Coordinates and completes assessment reports that support accreditation and provides support in the development of the annual data pack for all educator preparation programs.
Performs data manipulation, information searches, and retrievals using knowledge of technical databases (e.g., SAP or Data Warehouse).
Exercises initiative and independent critical problem-solving skills in the execution of duties and responsibilities.
Collaborates with members of the team to improve operational efficiency and effectiveness of office procedures, utilizing regular reviews to inform updates.
Serves as the main administrative support to the Educator Preparation Programs coordinator for teacher education admissions, including coding of new admits and planning admission events.
Serves as a recording secretary for Educator Preparation Programs committees as needed.
Performs other duties as assigned.

Supervision Exercised

None.

Employee Group

Employee Group Administrative Office Assistant

Pay Range

Pay Range Minimum Starting Rate: $18.10 per hour

Division

Division Academic Affairs

Department

Position Status

Position Status Regular

Position End Date

Employment Status

Employment Status Full-Time

FTE

FTE 1.0

Position Type

Position Type 12 month

Weekly Work Schedule

Weekly Work Schedule Monday-Friday, 8am-5pm

Location

Location Mount Pleasant, MI

About the Department

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.
We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, master’s, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.
CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.
Central is home to 17 men’s and women’s Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.
CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. It’s part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the state’s largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.
Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions — Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more — are within easy reach of the city’s central location in Michigan’s Lower Peninsula.
CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.
We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.
Please review the Leadership Standards before applying for this position.

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMU’s Title IX Coordinator, the US Department of Education’s Assistant Secretary, or both.

CMU’s Title IX Coordinator can be reached at:
Phone: [phone]
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: [e-mail]

Posting Ends

Open Until Filled Yes

Supplemental Questions

• * Are you currently an internal employee of CMU according to the university's definition?
  • Yes
  • No
• * If yes, to which employee group do you belong? (If not applicable, select "Not Applicable").
  • Not Applicable
  • Administrative Office Assistant
  • Dispatcher
  • Lieutenant
  • Medical Faculty
  • P&A, SO or Faculty
  • Police
  • Public Broadcasting
  • Sergeant
  • Service Maintenance
  • Supervisory/Technical
• * How did you first learn of this job opportunity? Please list the specific advertising source or indicate if it was word of mouth.

  (Open Ended Question)

• * Do you have a high school diploma or GED?
  • Yes
  • No
• * Do you have four years of qualifying experience or a combination of education and experience that equates to four years?
  • Yes
  • No
• * Do you have experience with Microsoft Word?
  • Yes
  • No
• * Do you have customer service experience?
  • Yes
  • No
• * Do you have spreadsheet and/or database experience?
  • Yes
  • No

Optional & Required Documents

Required Documents

• Resume/Curriculum Vitae
• Cover Letter

Optional Documents

• Recommendation Letters
• List of References

Staff postings - Human Resources | Contact HR | [phone]| 109 Rowe

Faculty postings - Faculty Personnel Services | Contact FPS | [phone] | 308 Warriner

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

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