Administrative & Medical Records Coordinator

State of South Carolina; Cayce (SC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health, dental, vision insurance

15 days annual vacation

15 days sick leave

13 paid holidays

Parental Leave

Deferred Compensation Program

Retirement plans: SCRS and ORP

Job summary

The Office of Mental Health within the State of South Carolina seeks an Administrative Assistant / Medical Records Coordinator to support patient information workflows and release of information processes. The role focuses on confidentiality, HIPAA compliance, and efficient handling of medical records in the EHR.

The position emphasizes strong customer service, coordination with external agencies, and adherence to department policies.

Qualifications

• High school diploma required; related work experience accepted in lieu of education.
• Bilingual abilities in English and Spanish are a plus.
• Knowledge of release of information processes and HIPAA guidelines preferred.
• Experience with electronic health record (EHR) systems is beneficial.

Responsibilities

• Coordinate and respond to release of information requests to schools, DSS, DJJ, primary care offices, BHDD, and hospitals, following HIPAA.
• Process medical records requests and manage filing/importing in the EHR.
• Review records for accuracy, completeness, and policy compliance.
• Protect and secure medical records and ensure accessibility for staff and authorized parties.
• Provide quality customer service by phone and in person regarding policies and releases.
• Comply with corporate policies, risk management, and annual training.

Skills

Customer service

HIPAA compliance

Medical records management

Bilingual English/Spanish

Education

High school diploma

Bachelor's degree substitution

Tools

EHR system

Job description

The Office of Mental Health within the State of South Carolina seeks an Administrative Assistant / Medical Records Coordinator to support patient information workflows and release of information processes. The role focuses on confidentiality, HIPAA compliance, and efficient handling of medical records in the EHR.

The position emphasizes strong customer service, coordination with external agencies, and adherence to department policies.