Administrative Medical Assistant

Navista; Clovis (CA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Job summary

Cardinal Health in California is seeking a Medical Assistant to support clinical services in a fast-paced environment. You will manage referrals, coordinate scheduling for follow-up visits and labs, and assist with genetic testing coordination with pathology. Excellent patient-facing service is essential.

The role includes documenting in EMR, processing insurance authorizations, and back-up support for the clinical MA as needed, with a focus on accuracy and compassionate patient care.

Qualifications

• Medical Assistant Certificate from an accredited institution preferred.
• Strong customer service background, preferably in healthcare environment.
• Experience assisting with referrals, scheduling labs and documentation.

Responsibilities

• Processes all outbound referrals in a timely manner, prioritizes urgent and STAT items appropriately.
• Ensures all pertinent paperwork regarding patient referrals is completed and documented in EMR.
• Scheduling of patient follow-ups, non-treatment related. Scheduling of labs and port flushes appropriately and correctly.
• Provides effective insurance authorization as needed. Submits all necessary documentation and proper diagnosis to insurance when submitting authorization.
• Keeps patients informed of status of referrals/authorizations.
• Demonstrates excellent customer service skills, both on the phone and in person.
• Processes genetic testing and coordinates with pathology departments to ensure proper specimens are sent.
• Complete tasks as stated in the Admin MA SOP
• Back up clinical MA when needed.
• Effectively completes other duties and projects as assigned.

Skills

Customer service

Scheduling

EMR

Education

Medical Assistant Certificate (preferred)

Tools

EMR

Job description

What Clinical Services contributes to Cardinal Health Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice. Clinical Services are responsible for medical services that directly or indirectly provide healthcare to patients.

Responsibilities

• Processes all out bound referrals in a timely manner, prioritizes urgent and STAT items appropriately.
• Ensures all pertinent paperwork regarding patient referrals is completed and documented in EMR.
• Scheduling of patient follow-ups, non-treatment related. Scheduling of labs and port flushes appropriately and correctly.
• Provides effective insurance authorization as needed. Submits all necessary documentation and proper diagnosis to insurance when submitting authorization.
• Keeps patients informed of status of referrals/authorizations.
• Demonstrates excellent customer service skills, both on the phone and in person.
• Processes genetic testing and coordinates with pathology departments to ensure proper specimens are sent.
• Complete tasks as stated in the Admin MA SOP
• Back up clinical MA when needed.
• Effectively completes other duties and projects as assigned.

Qualifications

• Medical Assistant Certificate from an accredited educational institution preferred.
• Strong customer service background, preferably in healthcare environment.

What is expected of you and others at this level

• Acquires job skills and learns company policies and procedures to complete standard tasks
• Works on basic and routine assignments
• Selects correct processes from prescribed rules or guidelines
• Work is closely managed and follows detailed instructions
• Seeks regular guidance and advice from supervisor

Location:
California Urology
782 Medical Center Drive East
Suite #111 and #311
Clovis, CA 93611

Anticipated hourly range: $23.00 per hour - $28.93per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.