Administrative Lead & Office Manager — Higher Education

Commonwealth of Massachusetts; Salem (MA); On-site; USD 68,000 - 73,000; Full time

Job summary

Salem State University is seeking an experienced Office Manager & Administrative Lead for the College of Arts and Sciences to support the Dean's Office and lead administrative staff.

The role requires managing confidential operations, mentoring staff, and serving as the primary contact for office procedures and systems across CAS. On-site responsibilities in Salem, MA with occasional evening/weekend coverage.

Qualifications

• Two or more years of office management experience in higher education or similar complex organization.
• Thorough knowledge of office practices, procedures, and management to run daily operations across departments.
• Experience in training, mentoring, or developing administrative staff.
• Skill in using electronic and computerized office equipment and systems.
• Ability to plan, organize, and work efficiently, accurately, and independently with sound judgement.
• Discretion with confidential matters and tactful interaction with others.
• Ability to coordinate efforts of others, including in a lead capacity without direct supervisory authority.
• Excellent written, oral, and interpersonal skills.

Responsibilities

• Provide administrative and project management support to the Office of the Dean.
• Serve as the lead resource, mentor, and trainer for administrative staff across the College of Arts and Sciences.
• Act as primary point of contact for Dean's Office operations and office procedures, systems, and development across CAS.
• Manage confidential matters with sound judgement and independent reasoning.
• Support CAS departments and staff with efficient, compliant administrative workflows.

Skills

Office management

Office operations

Staff training

Office technology

Planning & organization

Confidentiality

Multitasking

Lead without authority

Communication

Job description

Salem State University is seeking an experienced Office Manager & Administrative Lead for the College of Arts and Sciences to support the Dean's Office and lead administrative staff.

The role requires managing confidential operations, mentoring staff, and serving as the primary contact for office procedures and systems across CAS. On-site responsibilities in Salem, MA with occasional evening/weekend coverage.